- Company Name
- Zoom
- Job Title
- Senior DevOps Engineer
- Job Description
-
**Job Title:** Senior DevOps Engineer
**Role Summary:**
Lead the deployment, operation, and continuous improvement of Zoom’s gateway services (AIC, Whiteboard, Notes, Live Caption/Translation) across multi‑cloud and on‑premises Kubernetes environments. Own on‑call responsibilities, end‑to‑end service lifecycle, and mentorship of junior engineers to enhance automation and reliability.
**Expectations:**
- 7+ years of DevOps experience with strong focus on infrastructure design, automation, and cloud‑native operations.
- Proven ownership of high‑availability services, incident response, and reliability engineering.
- Technical leadership in cross‑functional teams, delivering large‑scale improvement projects.
**Key Responsibilities:**
- Deploy and manage gateway services on Kubernetes clusters in AWS, OCI, or comparable cloud platforms.
- Design, implement, and maintain IaC with Terraform and configuration management using Ansible.
- Build automation pipelines and scripts in Python, Bash, or Go.
- Monitor production workloads with Prometheus, OpenTelemetry, Grafana, and ELK Stack; ensure proactive health checks.
- Participate in on‑call rotations; respond to incidents and drive rapid resolution.
- Mentor junior engineers, promoting best practices in automation and operational excellence.
- Collaborate with development, QA, and product teams to drive continuous infrastructure improvements.
**Required Skills:**
- Cloud platforms: AWS (core services), OCI, or similar.
- Kubernetes and Docker production deployment.
- Infrastructure as Code: Terraform.
- Configuration management: Ansible.
- Scripting: Python, Bash, or Go.
- Monitoring & observability: Prometheus, OpenTelemetry, Grafana, ELK.
- Strong troubleshooting, incident management, and communication abilities.
**Required Education & Certifications:**
- Bachelor’s or Master’s degree in Computer Science, Data Science, or related technical field.
- (Optional) Relevant certifications: AWS Certified DevOps Engineer, Certified Kubernetes Administrator, or similar.