Motorway

About the Company

Buying and selling cars should be simpler. And that's the magic of Motorway. We take the hassle, uncertainty and legwork out of the whole process - connecting private car sellers with 7,500+ verified dealers through a smart, simple platform.

Sellers get a great price, fast. Dealers get high-quality stock on their forecourt, fast. Win, win.

Since launching in 2017, we've helped more than 500,000 people sell their cars and supported thousands of dealers in growing their businesses. With cutting-edge tech and a team of innovators, problem solvers and big-thinkers, we're moving the car market forward - one seamless sale at a time. No stress, no surprises, just an easy way to sell and buy used cars

Listed Jobs

Company Name

Motorway

Job Title

IT Support Engineer

Job Description

**Job Title:** IT Support Engineer **Role Summary:** Provide first‑line technical support for a 500+ employee organization in a cloud‑first environment. Manage the employee IT lifecycle, maintain core systems, and contribute to ongoing IT projects while delivering proactive, customer‑focused service. **Expactations:** - 1–2 years proven experience in a business IT support or helpdesk role. - Ability to independently own incidents from report to resolution. - Strong communication skills; explain technical concepts clearly to non‑technical staff. - Proactive attitude toward continuous learning and process improvement. **Key Responsibilities:** - Deliver friendly, effective technical support across macOS and Windows platforms. - Diagnose, troubleshoot, and resolve hardware, software, and network issues. - Manage device provisioning, SSO, MDM (Jamf/Intune) and Google Workspace administration. - Prioritize daily tickets while contributing to longer‑term IT projects. - Maintain documentation and knowledge base articles. - Suggest and implement enhancements to improve IT service delivery. **Required Skills:** - Hands‑on support experience with macOS and Windows in a corporate setting. - Familiarity with identity and device management (SSO, Jamf, Intune, Google Workspace). - Basic networking knowledge, AV systems, cloud telephony, and ticketing tools. - Strong problem‑solving and analytical abilities. - Excellent interpersonal and written communication skills. - Ability to work both autonomously and collaboratively within a team. **Required Education & Certifications:** - Minimum: High school diploma or equivalent. - Preferred: Bachelor’s degree in Information Technology, Computer Science, or related field. - Optional certifications: CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, Jamf Certified Associate.

London, United kingdom

On site

Fresher

12-10-2025