Concentrix

www.concentrix.com

3 Jobs

166,341 Employees

About the Company

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Listed Jobs

Company Name: Concentrix
Job Title: Salesforce Admin
Job Description: **Job title:** Salesforce Administrator **Role Summary:** Responsible for maintaining and optimizing Salesforce Service Cloud and Experience Cloud platforms. Supports internal users, resolves support tickets, manages data, and enhances business processes through continuous improvement initiatives. **Expectations:** - Act promptly on user queries and service tickets. - Collaborate with business stakeholders to deliver functional Salesforce solutions. - Maintain data integrity and governance. - Ensure robust security configuration and user access management. **Key Responsibilities:** - Troubleshoot and resolve user issues in Service Cloud and Experience Cloud. - Create, modify and maintain reports, dashboards, and data visualizations. - Oversee user provisioning, permission sets, roles, and profile assignments. - Perform data loads, audits, and cleansing using Data Loader. - Provide test support for new Salesforce solutions before deployment. - Document processes and train users on platform enhancements. - Analyze business requirements to recommend process automation via Flows, Process Builder, or Lightning components. **Required Skills:** - Proficient with Salesforce Admin tools (Flows, Process Builder, Lightning apps). - Strong command of Salesforce security model (profiles, roles, permission sets). - Skilled in data management, Data Loader, and data quality best practices. - Excellent written and verbal communication; ability to translate business needs into technical solutions. - Experience administering Service Cloud and Experience Cloud features. **Required Education & Certifications:** - Salesforce Administrator Certification (ADM201). - Prior experience as a Salesforce Administrator. ---

Acre, United kingdom

On site

13-01-2026

Company Name: Concentrix
Job Title: Back Office Rep-Remote (Part Time, Seasonal, Tech Products, Bilingual:
Job Description: **Job Title** Back Office Representative – Remote (Part‑Time, Seasonal, Tech Products, Bilingual) **Role Summary** Provide remote administrative support by accurately labeling and annotating images, text and video data for AI/ML projects. Work independently at home for a minimum of 25 hours per week. No customer interaction. Operate using company tools while maintaining high data quality. **Expectations** - Minimum 25 hours per week, flexible scheduling. - Typing speed ≥ 30 words per minute. - High‑speed broadband internet (wired), a smartphone, and a reliable desktop or laptop. - Quiet, distraction‑free home workspace. - Minimum 6 months of experience in IT or technology environments. - Strong interest in learning new technologies. **Key Responsibilities** - Tag and annotate multimedia datasets (images, text, video) for machine‑learning training. - Ensure accuracy and consistency of annotations per project specifications. - Verify relevance of content for social‑media dissemination where required. - Manage multiple annotation tasks concurrently in a dynamic environment. - Maintain data integrity and document quality metrics. **Required Skills** - Fluency in French and English (reading, writing, speaking). - Typing speed ≥ 30 WPM. - Proficient computer navigation and general IT competencies. - Ability to multi‑task, prioritize, and self‑direct. - Detail‑oriented, strong analytical mindset. - Quick learner, adaptable to new tools and technologies. **Required Education & Certifications** - High‑school diploma or equivalent.

Canada

On site

03-03-2026

Company Name: Concentrix
Job Title: Account Manager (Onsite)
Job Description: **Job Title:** Account Manager (Onsite) **Role Summary** Manage complex client accounts to build and maintain positive client relationships, ensuring customer satisfaction and driving business growth through service renewals, expansions, and conversions. **Expectations** - Achieve revenue targets by managing client accounts and operational processes. - Serve as a single point of contact for clients, addressing concerns and proposing solutions. - Analyze customer needs and leverage data to resolve issues and identify growth opportunities. **Key Responsibilities** - Manage end-to-end client customer relationships. - Resolve escalated client issues and ensure service satisfaction. - Renew and expand service contracts; convert customers to new services. - Negotiate solutions in high-pressure scenarios. - Monitor competitive pressures and objections. - Collaborate with cross-functional partners and decision-makers. - Identify risks, develop contingency plans, and implement solutions. - Report to a Sales Manager and work within a team to meet operational goals. **Required Skills** - 4+ years in sales or account management. - Experience in high-volume calling and customer service. - Proficiency in sales and CRM tools (e.g., Salesforce). - Bilingual fluency in English and French. - Strong negotiation and problem-solving abilities. - Decision-making under uncertainty. - Multitasking in fast-paced environments. - Enthusiasm for technology adoption and continuous learning. **Required Education & Certifications** - Bachelor’s degree in business, marketing, or related field. - CRM or client management certifications preferred.