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Aston Martin F1 Team

Aston Martin F1 Team

www.astonmartinf1.com

2 Jobs

1,081 Employees

About the Company

The official Aston Martin Aramco Formula One® Team LinkedIn account. #IAM

Listed Jobs

Company background Company brand
Company Name
Aston Martin F1 Team
Job Title
IT Trackside Engineer
Job Description
Job Title: IT Trackside Engineer Role Summary: Deliver and maintain high‑performance IT infrastructure for Formula 1 Trackside and Evolution programmes, ensuring continuous operation of client/server systems, networking, storage, A/V, and security components at race events and in the factory. Expectations: - Provide on‑site and remote support for all trackside IT assets. - Configure, test, and pack down equipment according to detailed checklists. - Resolve incidents quickly and drive continuous improvement. - Keep comprehensive documentation, backups, change‑management records, and stock control. - Contribute to IT projects, meeting budget, quality, and user‑satisfaction targets. - Operate effectively under high‑pressure, fast‑paced environments. Key Responsibilities: - Install, configure, and maintain VMware, Windows Server, Active Directory, Exchange, SQL, and related office suites. - Design, implement, and troubleshoot network, firewall, and security solutions (Cisco, Juniper, Palo Alto). - Manage A/V, communications, and motorsport‑specific toolsets. - Administer cloud services (Azure, Office 365, Kubernetes) and Linux systems as required. - Conduct incident and problem management with rigorous documentation. - Provide high‑level support to stakeholders both on track and at the factory. - Coordinate with factory mission control on a rotational basis. - Support project deliverables and ensure alignment with quality and budget constraints. Required Skills: - Strong experience with desktop and server platforms (VMware, Windows Server). - Proficient in networking, firewalls, security, and A/V technologies. - Familiarity with motorsport IT environments and tools (e.g., McLaren Applied Technologies). - Knowledge of cloud platforms (Azure, Office 365), Kubernetes, Linux. - ITIL awareness or certification. - Excellent problem‑solving, communication, and teamwork skills. - Ability to work efficiently under pressure and tight deadlines. - Japanese language proficiency desirable. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent professional experience). - VMware Certified Professional (VCP) or similar. - Microsoft Certified: Azure Administrator or comparable server‑administration certification. - Network certification (CCNA/CCNP, Cisco, Juniper) preferred. - ITIL Foundation certification preferred. - Additional motorsport‑specific training is a plus.
Silverstone, United kingdom
On site
14-11-2025
Company background Company brand
Company Name
Aston Martin F1 Team
Job Title
IT Service Desk Team Lead
Job Description
Job title: IT Service Desk Team Lead Role Summary: Lead a small service desk team, oversee day‑to‑day IT operations, deliver 1st and 2nd line support for end‑user devices, enforce SLA compliance, analyse KPI data, and drive continuous improvement within an ITIL framework. Expectations: - Consistently meet or exceed service level agreements for incident and request resolution. - Develop and coach team members to enhance technical and customer‑service capabilities. - Foster strong communication between end users, IT staff, and senior stakeholders. - Identify process gaps, propose solutions, and implement efficiency and automation initiatives. Key Responsibilities: • Manage team performance, scheduling, and professional development. • Act as primary liaison between IT and end users, ensuring high‑quality customer service. • Prioritise and monitor service desk queues, escalations, and SLA adherence. • Provide hands‑on 1st and 2nd line support for laptops, iPads, mobile phones and related peripherals. • Administer device management via Microsoft Intune and user accounts via Active Directory. • Maintain supplier relationships for device servicing and performance. • Generate and review KPI reports, analyse ticket trends, and recommend operational improvements. • Collaborate with IT peers to develop Service Delivery policies and optimize ServiceNow functionality. • Support out‑of‑hours escalation duties as required. Required Skills: - Proven leadership or mentoring experience in a technical support environment. - Strong 1st/2nd line support background for end‑user devices (laptops, tablets, mobile). - Proficiency with Intune, Active Directory, and general device management tools. - Solid understanding of end‑user computing best practices. - Excellent customer service orientation, communication, and problem‑solving abilities. - Experience managing operational KPIs and driving process efficiencies. - Creative, collaborative mindset with an inclination for agile workflows. Required Education & Certifications: - ITIL Foundation qualification (preferred). - Technical support or related bachelor’s degree or equivalent industry experience.
Silverstone, United kingdom
On site
Senior
10-12-2025