Virgin Atlantic

About the Company

Virgin Atlantic first took to the skies in 1984 to shake things up, bringing a sparkle of red, a touch of wit and a passion for flying to the grey world of airlines. We fell in love with creating the best experience in the skies for our customers, and they fell in love with us right back.

Since then we’ve become Britain’s second largest carrier, with non-stop transatlantic routes including New York, Orlando, the Caribbean, Delhi and Johannesburg. And thanks to our hugely successful joint venture with Delta, Air France and KLM, we can seamlessly connect our customers to over 350 cities across North America, Europe and the UK.

Today, we want to empower everyone to take on the world. The customers we proudly fly and our people who go the extra mile. As we embark on a brand spanking new era of travel, it gives us more opportunities to do things differently and lead the way with fresh ideas. This means becoming more sustainable for our planet and our destinations, and working hard to make travel open to everyone, no matter who you are, who you love or where you go.

And of course never, ever, forgetting the small stuff - like the clink of champagne glasses on a special occasion or a cheeky cream tea at 30,000 feet.

Listed Jobs

Company Name

Virgin Atlantic

Job Title

Ecommerce Specialist

Job Description

Job title: Ecommerce Specialist Role Summary: Develop and execute the digital trading strategy to grow revenue and profit through traffic acquisition, conversion optimization, and merchandising excellence across online channels. Expectations: - Deliver measurable ROI on paid media, SEO, and affiliate campaigns. - Maintain accurate pricing, promotion, and data alignment with strategy. - Continuously improve customer journey metrics and conversion rates. Key Responsibilities: - Own presentation and management of pricing, promotions, and offers across digital platforms. - Ensure pricing and data accuracy aligned with overall strategy. - Optimize customer journeys to reduce bounce rates and boost engagement. - Conduct competitor analysis and recommend actionable tactics. - Provide planning data for capacity and operational modeling. - Manage PPC, SEO, and affiliate marketing campaigns to maximize ROI. - Champion e‑commerce best practices across the organization. - Strengthen digital leadership within Digital and Distribution teams. - Represent digital at weekly trading meetings. - Collaborate with Revenue Management to identify profitable trading opportunities across markets. - Partner with Distribution to drive direct business growth. - Ensure transparency and consistency across all e‑commerce and direct sales channels. - Build analytical models with Insight teams to track and enhance ROI. - Work with UX teams to align content with trading propositions. - Influence CRM activity to integrate trading initiatives across marketing channels. Required Skills: - Digital trading strategy development - Traffic acquisition (PPC, SEO, affiliate marketing) - Conversion optimization and analytics - Pricing and promotion management - Data analysis and reporting - Capacity and operational planning - Cross‑functional collaboration and stakeholder management - Strong communication and presentation skills - Digital leadership and continuous improvement mindset - Familiarity with e‑commerce platforms (Shopify, Magento, etc.) - Proficiency with analytics tools (Google Analytics, Tableau, Power BI) Required Education & Certifications: - Bachelor’s degree in Marketing, Business, Commerce, or related field. - Certifications such as Google Analytics, Google Ads, HubSpot Inbound Marketing, or equivalent e‑commerce/digital marketing credentials.

Crawley, United kingdom

Hybrid

11-11-2025

Company Name

Virgin Atlantic

Job Title

Financial Accounts – (Part Qualified or equivalent)

Job Description

Job Title: Financial Accounts Analyst (Part Qualified or Equivalent) Role Summary: Provide GL accounting, reconciliations, and audit support for the VAL Group and subsidiaries. Ensure IFRS‑compliant financial reporting, accurate revenue recognition, and timely month‑end close. Expectations: Deliver precise, timely books of account; maintain process integrity; respond to audit and management inquiries; demonstrate continuous improvement and process challenge. Key Responsibilities: - Transfer accounting data into Oracle; verify completeness of DOCs for all flights/movements. - Post journals: accruals, prepayments, cargo override/commission, payroll, provisions. - Produce balance‑sheet reconciliation schedules meeting statutory, regulatory, shareholder, and management deadlines. - Monitor and report under/over provisioning; maintain mapping tables and system integrity. - Challenge system outputs for completeness and accuracy; ensure consistency with operational knowledge. - Close month‑end promptly; ensure all expenses recorded correctly. - Act as primary contact for posting queries, including audit questions. - Coordinate with Accounts Payable to reconcile invoices to accruals. - Support Finance Manager in interim and year‑end audit closure. Required Skills: - Minimum part qualification in CIMA, ACCA, or ACA. - Strong Excel and MS Office proficiency. - Experience with Oracle Financials (advantage). - Excellent communication with senior management; able to simplify complex processes. - High analytical aptitude; detail‑oriented, accurate, and capable of prioritising work. - Problem‑solving within a business context; inquisitive and process‑improvement oriented. Required Education & Certifications: - Minimum part‑qualified in CIMA, ACCA, or ACA. - Relevant finance/accounting coursework or equivalent experience.

Crawley, United kingdom

Hybrid

26-11-2025

Company Name

Virgin Atlantic

Job Title

Manager - AI and Data Governance

Job Description

Job title: Manager – AI & Data Governance Role Summary: Lead the development, implementation, and continuous refinement of an enterprise‑wide Data & AI Governance Framework, ensuring alignment with regulatory standards and ethical AI practices across the organization. Expectations: Deliver a fully operational governance framework from concept to practice, drive cultural change, and influence stakeholders at senior leadership levels. Demonstrate deep expertise in data governance, AI governance, and compliance in fast‑paced, customer‑centric sectors. Key Responsibilities: - Design, implement, and evolve the Data & AI Governance Framework. - Build and maintain the Enterprise Knowledge Graph. - Define data access personas and governance policies. - Roll out Responsible & Ethical AI standards, controls, and monitoring. - Maintain metadata catalogue, lineage, and quality management. - Partner with DPO, InfoSec, Engineering, and Platform teams. - Resolve data quality issues and support data stewardship initiatives. - Lead training, workshops, and communities of practice to embed governance culture. - Provide governance expertise in working groups and committees. Required Skills: - Advanced knowledge of data governance, metadata, lineage, data lifecycle, and quality. - Proven success scaling Data & AI governance frameworks in large organizations. - Practical experience in Travel, Retail, Hospitality or similar sectors. - Expertise in Responsible & Ethical AI standard development and implementation. - Understanding of GDPR, EU AI Act, AI regulatory frameworks, and AI risk management. - Strong stakeholder influence skills, capable of engaging VP level and above. - Collaborative, cross‑functional teamwork. - Familiarity with Databricks, Unity Catalog, Purview or Microsoft data ecosystem is a plus. Required Education & Certifications: - Bachelor’s degree (or higher) in Data Science, Computer Science, Information Management, or related field. - Certifications in Data Governance (e.g., CDMP, CSG) or AI Ethics preferred.

Crawley, United kingdom

Hybrid

10-12-2025

Company Name

Virgin Atlantic

Job Title

Digital Acquisition Specialist

Job Description

**Job Title:** Digital Acquisition Specialist **Role Summary:** Drive growth through paid media, including PPC, affiliates, and aggregators. Manage a multi‑million-pound budget, optimise campaigns for ROI, and integrate attribution insights across global markets. **Expectations:** - Deliver measurable acquisition growth via paid search, affiliate and channel partners. - Oversee optimisation, quality, and return on spend (ROAS) for each region. - Share competitor and market intelligence to refine media mix. **Key Responsibilities:** - Lead direct response marketing across paid search, affiliates, aggregators, rewards, and online travel agents. - Manage and optimise partnerships with Skyscanner, Kayak, and similar platforms. - Run paid media campaigns in UK, US, and Rest of World, ensuring alignment with commercial objectives. - Produce localized media plans and translate assets for regional markets. - Collaborate with Commercial and eCommerce teams to embed insights into strategy. - Develop and maintain an attribution platform, using data to fine‑tune media spend. - Capture and share competitor data and market intelligence. - Own traffic demand request process and support end‑to‑end customer journey mapping. **Required Skills:** - Analytical mindset with proven data‑driven decision making. - Familiarity with PPC and affiliate marketing tactics, optimisation, and testing. - Strong communication and cross‑functional collaboration. - Curiosity about search, partner ecosystems, and performance marketing. - Ability to operate in a fast‑moving, global environment. **Required Education & Certifications:** - Bachelor’s degree in marketing, economics, business or equivalent practical experience. - Experience or coursework in PPC/affiliate marketing, internships or self‑driven projects. - No specific certifications required; professional digital marketing credentials (e.g., Google Ads, Bing Ads) are desirable.

Crawley, United kingdom

Hybrid

26-01-2026