Zaizi

www.zaizi.com

1 Job

120 Employees

About the Company

Zaizi helps public sector organisations realise their potential.

We design, build and sustain secure digital services, keeping user needs at the heart of everything we do.

Digital government is hard, together we'll succeed.

Listed Jobs

Company Name: Zaizi
Job Title: Senior Client Manager
Job Description: **Job title:** Senior Client Manager **Role Summary:** Senior Client Manager for National Security clients will build and nurture high‑level relationships, identify growth opportunities, and ensure commercial success and efficient delivery of projects within the National Security portfolio. **Expactations:** - Act as strategic partner to National Security customers at all levels. - Drive business growth by developing compelling business cases and securing new revenue streams. - Ensure client satisfaction and alignment with long‑term strategic goals. - Maintain DV‑level security clearance and meet UK work‑right requirements. **Key Responsibilities:** - Manage a diverse portfolio of National Security clients. - Identify and develop new business opportunities and growth initiatives. - Oversee and contribute to project delivery from consulting, business analysis, or project management perspectives. - Own commercial and financial success: monitor profitability, communicate value, and optimise contracts and supplier relationships. - Serve as primary escalation point for key clients and manage stakeholder expectations. - Coach and develop team members, foster continuous improvement culture, and facilitate knowledge sharing. - Translate complex technical terminology to clients with varying digital fluency. - Leverage customer feedback to enhance services and support clients’ digital ambitions. **Required Skills:** - Strong client and stakeholder partnership and relationship management. - Project management experience with National Security or similar high‑security environments. - Commercial acumen: business case development, financial oversight, negotiation. - Excellent communication, translating technical concepts to business audiences. - Leadership and coaching abilities, team dynamics management. - Continuous improvement mindset and innovative thinking. - Ability to work independently and influence cross‑functional teams. **Required Education & Certifications:** - Bachelor’s degree in Business, Computer Science, Public Administration, or related field. - Professional project management certification (PMP, Prince2, or equivalent) preferred. - Business Analysis certification (CBAP, PMI‑BOK, or equivalent) advantageous. - DV‑level security clearance required.

London, United kingdom

Hybrid

Senior

25-11-2025