Planet

About the Company

Planet is the leading provider of global, daily satellite imagery and insights. Planet is driven by a mission to image all of Earth’s landmass every day, and make global change visible, accessible, and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds, and operates the largest fleet of imaging satellites, as well as online software, tools and analytics needed to deliver data to users. Decision makers in business, government, and within organizations use Planet's data and machine learning-powered analytics to develop new technologies, drive revenue, power research, and make informed, timely decisions to solve our world's toughest challenges.

Visit us at https://www.planet.com/

Follow us: @planet on Twitter | planetlabs on Facebook

Listed Jobs

Company Name

Planet

Job Title

Software Engineer

Job Description

**Job Title:** Software Engineer **Role Summary** Develop and maintain scalable, customer-facing APIs and services for geospatial data delivery on cloud platforms. Ensure high availability, performance, and reliability of systems supporting satellite data analytics across distributed, cross-functional teams. **Expectations** - Build/maintain Subscriptions, Orders, and Destinations APIs using Go, Python, and GCP infrastructure. - Own end-to-end system operations with SRE practices (monitoring, alerts, runbooks, on-call rotation). - Collaborate globally with engineers and product managers to align technical and product goals. - Contribute to open-source geospatial libraries and standards integration. **Key Responsibilities** - Design, develop, and document high-throughput, observable APIs for satellite data delivery. - Implement cloud-based services using Kubernetes, Postgres (PostGIS), and distributed event-driven architectures. - Conduct code reviews and uphold code quality standards in large codebases. - Optimize system performance via load testing, incident response, and scalable architectural improvements. - Support on-call rotations for critical platform uptime. **Required Skills** - 4+ years software development experience in production environments (Python/Go preferred). - Proficiency in distributed systems, cloud platforms (GCP/AWS), and containerization (Docker). - Experience with relational databases (e.g., Postgres) and data storage systems (document/key-value). - Strong coding practices: CI/CD pipelines, Git workflows, merge request reviews. - Geospatial domain knowledge (GeoTIFF, GeoJSON, STAC) and familiarity with remote sensing workflows. - Analytical problem-solving for ambiguous technical challenges. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Geosciences, or related technical discipline. - No specific certifications required; practical experience with Temporal, observability tools (e.g., Prometheus), and geospatial data integration is advantageous.

United states

Remote

Junior

10-11-2025

Company Name

Planet

Job Title

Customer Success Manager II

Job Description

**Job title:** Customer Success Manager II **Role Summary:** Lead customer success for Planet’s EMEA Defence and Intelligence segment, acting as the primary advisor and point of contact to drive adoption, retention, and value realization of remote sensing and GIS products. **Expectations:** - 6+ years of customer success, account management, or related experience in defence or intelligence. - Proven ability to manage end‑to‑end client relationships and multi‑stage contracts. - Self‑starter, proactive, excellent communicator, and independent executor. - Willingness to travel across Eastern Europe and occasionally work from a local office. **Key Responsibilities:** - Build and maintain long‑term relationships with defence and intelligence customers. - Onboard new clients, conduct training, and promote expansion of product usage. - Co‑manage contract renewals with sales and related teams. - Ensure timely delivery of services, address client issues, and provide solutions aligned with business goals. - Communicate consistently with clients throughout the contract lifecycle; flag and resolve critical issues. - Collaborate with cross‑functional teams (sales, engineering, product) to support customer needs. - Act as the trusted Planet ambassador, leveraging domain expertise in remote sensing, GIS, and geospatial imagery. **Required Skills:** - Expertise in client relationship and project management within defence/intelligence contexts. - Strong verbal and written communication in English; fluency in additional European languages is a plus. - Ability to coordinate with international customers and multi‑disciplinary teams. - Problem‑solving, multitasking, and prioritization skills. - Experience operating in a classified environment. - Valid NATO security clearance (or ability to obtain one). - Working knowledge of geospatial technologies, GIS, remote sensing, or related fields. - Familiarity with government procurement processes. **Required Education & Certifications:** - Bachelor’s degree in a relevant field (engineering, geography, political science, etc.). - NATO or equivalent security clearance (maintenance required). - Certifications in customer success, project management, or geospatial analysis are beneficial but not mandatory.

Manchester, United kingdom

Remote

Mid level

20-11-2025