Job Specifications
We're Civica, and we create software that helps deliver critical services for citizens all around the world.
From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Senior Product Manager at Civica
As a Senior Product Manager at Civica you will be responsible for defining the strategic vision for your team driven by Civica's overall vision and creating product roadmaps that align to Civica's strategic goals. You will lead by example and have hands on execution of the product strategy across a suite of products, ensuring that product development practices and roadmaps are aligned to our global vision, to maximise productivity and growth.
You will be responsible for leading a team of product managers, collaborating with product design, user research, engineering and commercial teams. Overseeing lifecycle management of your portfolio of products, ensuring alignment with the company's mission and vision of becoming a global GovTech champion, whilst delivering critical products and services to citizens around the world.
The successful candidate will have line management responsibility for their teams including performance reviews, regular check-ins, and ensuring team members reach their maximum potential.
What you will do to be successful in this role as Senior Product Manager
Responsibilities:
Develop and maintain a deep understanding of customer needs, market trends, and business goals to define and refine the product roadmap and strategy
Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development and launch
Conduct customer interviews, surveys, and market research to gather feedback and insights that inform product decisions
Hands-on approach to defining and prioritising product requirements to guide the engineering process
Oversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releases
Plan and execute successful product launches collaborating closely with Product Marketing team, including developing launch plans, positioning, and messaging
Analyse data and metrics to measure product performance, identify areas for improvement, and make informed data-driven product decisions
Lead and mentor product managers with best practices. Providing guidance and support to help them develop their skills and expertise.
Champion a strong culture of knowledge sharing and product decision and design documentation
Requirements
Strong Product Management skills, with extensive experience working in a senior product role leading multiple products and product teams
Proven track record of developing and executing product strategies that drive business growth
Demonstratable experience in leading high performing cross functional teams to achieve individual and team goals
Experience working in software or product led organisations, launching and growing multiple products
Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
Driving force behind building and executing a product roadmap and strategy that aligns with customer needs and company goals
Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
Flexible to adapt to changing market conditions, customer needs, and business priorities
Strong problem-solving skills to overcome technical, business, and customer challenges
Experience crafting compelling stories to communicate product vision, value, and benefits to various stakeholders at different levels
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
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About the Company
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're ...
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