Skills

Communication Time Management Customer Service Research Training Project Management Recruitment

Job Specifications

About The Role

For informal enquiries, please contact Victoria Haicox (Academic Administrator) at victoria.haicox@warwick.ac.uk

Eligibility

To be eligible to apply for this position, you must meet the funding criteria for the apprenticeship. Please refer to this document for more information.

The Department of Philosophy is delighted to offer a new apprenticeship opportunity within our Programmes Team.

The Assistant Programmes Apprentice will play a key role in the administration of undergraduate and postgraduate degree programmes, providing information and assistance to staff and students, and contributing to the delivery of a successful student experience. The role involves collaborating with team members ensure seamless delivery of educational programmes across the department.

Working with increasing independence, you will undertake activities relating to:

Customer Service and Events
Planning and delivery of degree programmes
Student information systems
Assessment and Examinations
Timetabling
Student Experience (from recruitment to graduation).

This post offers an exciting opportunity to gain hands-on experience and develop essential skills, whilst also pursuing a professional qualification in either business administration (Level 3) or project management (Level 4).

The apprentice will be expected to participate in training and development and work towards the completion of their apprenticeship within the agreed timeframe (usually within 24-30 months of the start of the contract date).

The final topic, level and duration of the apprenticeship will be determined by the post holder's previous study and work attainment and experience.

About You

You don't need to be familiar with Universities, academic departments or the role of a Programmes Assistant to apply. We are looking for someone who is committed, and keen to learn and work within our established team to deliver the best experience for our students. This role is an ideal opportunity for someone to increase or extend their experience and knowledge in a positive and supportive department.

You will be educated to GSCE level standard or equivalent, with proven IT skills (e.g. Microsoft Office). You will need to have excellent time management skills, and an aptitude for balancing competing priorities so you can manage studying alongside work.

You'll need to have excellent communication skills, be able to listen, and willing to help.

You will be expected to support the wider team and to participate in student events, such as Welcome Week, student inductions, Open Days and graduations.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

About The Department

The Philosophy Department Office is a busy, diverse hub, requiring online and face-to-face contact with a high volume of students and staff.

We are an ambitious, collegial, and welcoming department that is well-regarded internationally. In the latest Research Excellence Framework (REF 2021), we were ranked 8th in the UK. We are currently ranked 2nd for Philosophy in The Times and Sunday Times Good University Guide (2025).

The Department of Philosophy is committed to providing an inclusive work environment. The Department holds an Athena SWAN Bronze award.

About The University

We are a world-leading research-intensive university founded in 1965. We are ranked 67th in the world and 10th in the UK. 92% of our research is rated world-leading or internationally excellent.*

Find out more about us on our website.

QS World University Rankings 2024, Research Excellence Framework 2021

How to Apply

CLOSING DEADLINE: Tuesday 16th September 2025 at 23:55 (BST)

To apply, please click "Apply" below and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.

Your CV Should Include

Your education and employment history (including your most recent employment).
Any other relevant experience (e.g. volunteering, extracurricular, etc.).

Your Cover Letter Should Explain

Your motivations for applying to the role.
Using examples, how you meet the essential and desirable criteria detailed in the job description (PDF attached below).

All essential criteria must be met by candidates who are invited to interview.

For guidance on writing a cover letter, see here.

Interview Date: To be confirmed
Desired Start Date: 1st October 2025

Please note application forms must be submitted before the stated deadline - you will not be able to submit after 23:55 (even if you opened the form earlier). Only applications submitted via our official careers portal (warwick-careers.tal.net) will be considered.

What we Offer

We Provide a Comprehensive Range Of Benefits, Including

An attractive pension scheme.
26 days holiday plus University Christmas closure.
Generous parental/adoption leave policy.
Onsite childcare facilities.
Excellent learning and development opportunities.

We recognise the importance of

About the Company

We're a world-leading university with the highest academic and research standards. But we're not letting the story end there. That's because we're a place of possibility. We're always looking for new ways to make things happen. And our students, alumni and staff are consistently making an impact - the kind that changes lives, whether close to home or on a global scale. It's the achievements of our people that help explain why our levels of research excellence and scholarship are recognised internationally. It's a prime attra... Know more