Job Specifications
About Mistral
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.
We are a dynamic, collaborative team passionate about AI and its potential to transform society.
Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.
Role Summary
As our AI Solution Architect, you'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely IC role
You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results
You'll partner with Sales Executives in tailoring Mistral's offering into impactful solutions meeting with prospects needs
You'll design implementation projects and scope the required resources on both Mistral and customer side
You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations
You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production
You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs
You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages
You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world
You will travel approximately 30 to 60% of your time
Your role will involve spending time at the client's office
What you will do
Your scope will be as follows:
Pre-Sales & Sales Activities:
Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations
Lead qualification calls to pinpoint prospects who would gain the most from our solutions
Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary
Product Implementation, Integration & Deployment:
Guide and support customers in deploying our models and products into their infrastructure
Work closely with customers to fine-tune models according to their specific requirements
Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience
Regularly liaise with the product and technical teams to relay feedback and suggest improvements
Design and develop product features that would meet the need of many customers
Customer Success & Support:
Continually ensure that the customer is maximizing the product's potential
Provide post-deployment support, addressing any issues or challenges that arise promptly
Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback
Offer recommendations for product optimisations or new features based on customer feedback
Develop these features if needed
Delivering value to the customers:
Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives
Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer
On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process
Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities
About You
You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
You have been involved in a customer facing role
Passion for AI, with a constant drive to stay updated and ahead of the curve
Proven experience in product implementation in AI or machine learning products
You have strong project & stakeholder management skills
You are proficient in developing custom prototypes using frameworks in Python or Javascript
You have foundational knowledge in AI/ML/Data science
Proficient in understanding and developing code
Familiarity with front-end interfaces and integration processes
You have ability to connect technology and business value
You are result driven and resilient
Being familiar with sales qualification concepts is a strong plus
We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently suppor