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Proactive.IT Appointments Ltd.
2nd Line Support Engineer

2nd Line Support Engineer

On site

Hampshire, United kingdom

£ 34,000 /year

Full Time

03-10-2025

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Skills

Communication VMware Problem-solving Networking Training Windows Virtualization Active Directory TCP/IP Windows Server

Job Specifications

2nd Line Support Engineer - ON SITE 5 DAYS A WEEK
We are working with a fantastic client of ours who have a great opportunity for the right individual. They are looking for a dynamic individual who wants to join a progressive team where they can grow both personally and career wise.
We are looking for an IT Infrastructure Engineer (2nd Line) to join our IT Team. This role is ideal for someone who is a problem-solver with a solid understanding of IT systems and ready to collaborate with cross-functional teams to enhance operational efficiency.
Key Responsibilities
Infrastructure Support & Maintenance
2nd Line Support
Networking
User Support & Training
Project Work
Compliance
Key Skills and Experience
Proven experience in a 2nd line support or similar role.
Strong knowledge of Windows Server, Active Directory, and Group Policy.
Experience with virtualization technologies such as VMware or Hyper-V.
Proficiency in desktop support, including Windows 10/11 and Office 365.
Networking knowledge (TCP/IP, DNS, DHCP, VPNs, VLANs).
Familiarity with ITSM tools and ticketing systems.
Excellent problem-solving and communication skills.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

About the Company

Welcome to Proactive.IT Appointments Ltd. With 30+ years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the preferred partner for many Blue Chip national, global and Government organisations. Our dynamic team has built an unparalleled knowledge of the marketplace. Technology never stands still, so neither do we. We understand the industry trends and technological developments that matter most to our clients in an ever-changing market place, whi... Know more