Job Specifications
Our client, a mutual benefit corporation headquartered in Oakland, providing health, dental, vision, Medicaid and Medicare healthcare service plans in California seeking an accomplished Senior Monitoring & Observability Engineer.
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Note: THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES.
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Senior Monitoring & Observability Engineer (Job Id - # 90327-1)
Location: Oakland CA 94607 (100% REMOTE)
Duration: 6 Months + Strong Possibility of Conversion to Permanent
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The Senior Insights Engineer works to achieve operational targets with direct impact on departmental results. Is responsible for improving processes, systems or products to enhance performance of the job area.
Can adapt and embrace new perspectives and approaches on existing problems. Communicates with parties within and outside of own department, with the ability to educate others on complex disciplines.
May have responsibility for communicating with parties' external to the organization (e.g., customers, vendors, etc.). Works to influence parties within and outside of the job function at an operational level regarding policies, practices and procedures.
Essential responsibilities:
Perform periodic audits of monitors under each toolset to ensure currency with application and system events and that monitors will work correctly.
Provide first and second level of support, analysis and trouble-shooting to resolve issues with event monitors.
Offer expert tool advice to the troubleshooting team in quickly isolating and resolving incidents. Help drive reduction in Mean Time to Repair (MTTR) metric.
Think proactively and close gaps in current landscape to prevent incidents. Provide recommendations for improvement to reduce false-positives in alerts.
Provide recommendations and actionable tasks to automate and simplify routine tasks.
Proactively work to ensure compliance with all policies and practices.
Skills and Experience:
3-5 years' experience in an Insights role.
Experience with incident response, monitoring tools (e.g., BigPanda, Dynatrace, Solarwinds, Splunk, ELK stack, and automation frameworks (e.g., Ansible, Terraform) is a plus.
Familiarity with Agentic AI systems and autonomous workflows for incident resolution, observability, and infrastructure optimization.
Provide written technical recommendations to improve monitoring capabilities.
Participation in projects.
Other duties as assigned.
Intermediate Windows/UNIX systems administrator skill set.
Working knowledge of a scripting language - Required.
Help manage our clients' Dynatrace environment and applications through hand-on configuration and implementation of best practices
Create and manage Synthetic web and mobile measurement scripts
Responsible for an in-depth, technical understanding of the Dynatrace
Digital Experience product (Real User Data, Session Replay, and Synthetic data)
Provide Dynatrace support and training to our end customers
Healthcare/Payer operations experience - desirable.
Strong analytical and problem-solving skills.
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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Bhupesh Khurana
Lead Technical Recruiter
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies
About the Company
Amerit Consulting is an extremely fast growing staffing and consulting firm. Our revenue growth has averaged over 50% growth per quarter for the past 14 quarters and our growth is anticipated to continue. Currently, Amerit has over 2,000 employees in 46 states. Amerit provides consulting, temporary staffing and payrolling services to Fortune 500 companies nationally. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bot...
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