Skills

Communication Go Salesforce DocuSign CRM Autonomy

Job Specifications

Job Description

Grow with the challenge

At the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology - where our true innovation began and didn't stop.

No hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation - it's woven into our DNA. We genuinely want to know about each other's learnings and expertise, especially where it can help us achieve bigger things.

At ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we're a team because when we win together, it feels so much better than doing it alone.

What You Can Expect

ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.

If that excites you, how about joining our client servicing team as a Salesforce L5 Dev/Admin Reporting to an Engineering Manager, you will be responsible for developing customized solutions to support the workflows in the client servicing area on the Salesforce platform

Your Role Includes

Meeting with project owners to determine CRM needs
Participate in design conversations and administer world-class Salesforce applications for our evolving CRM Organisation, specifically in the area of Financial Crime
Leading the growth of Salesforce within the remit of the client servicing domain
Designing/creating workflows/case management and integrating with 3rd Party SaaS systems
Troubleshooting and fixing bugs
Writing documents and maintaining "Wiki" architectural catalogue
Maintaining the security and integrity of the application software.
Ensuring optimal performance of Salesforce systems and products

What You'll Bring

To excel in this role, you'll also need:

Be a Salesforce Administrator / Developer who has a strong understanding of Apex and coding standard, and have worked in a regulated industry for a minimum of 5 years
Comprehensive understanding of Service Cloud and Experience Cloud
Advanced knowledge of Salesforce CRM platforms
Good communication skills.
Ability to problem solve high-level issues.
Preferred experience of:
Conga CPQ
Preferred experience of GearSet, Copado or similar deployment tooling.
Jitterbit or similar IPaaS
Docusign and Doc Gen

Our Salesforce Platform Uses Many Additional Tools Found In The Salesforce Ecosystem. Below Are Just a Few You Will Be Exposed To

Salesforce across multiple clouds
Own data
Jitterbit
DocuSign
Conga CPQ
Gearset

What makes a great ClearBank team member? Does this sound like you?

You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;
You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you're your colleagues and customers: you really, genuinely care;
You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;
'I' before 'we', isn't in your vocabulary

If this sounds like you then we encourage you to dust off that CV and apply!

A little bit more about us!

ClearBank Is Where You Can Belong

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should - how else can we build a happy workforce and be successful as a business. We're committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they're given the trust and encouragement to do their very best work. Here are some of the things we're most proud of:

42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our Hiring Process And What You Can Expect

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage;

Screening: You'll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we'll let you know that too);

First Interview: You'll spend one hour with a

About the Company

Financial institutions -- from fintechs and crypto platforms, to banks and credit unions -- use our API to offer their customers fully regulated banking infrastructure and real-time clearing access. Know more