Skills

Communication Time Management ServiceNow Microsoft 365 Google Workspace Problem-solving Customer Service Networking Windows

Job Specifications

Mobile IT Support Engineer Owner Driver Essential
Location: Covering Pontefract, Nottingham, Birmingham, Stoke, Coventry
Salary: Competitive + Benefits + Car Allowance

We are seeking a Mobile IT Support Engineer to join a growing IT services team. This is an excellent opportunity for someone who enjoys solving technical problems, providing high-quality customer service, and is keen to progress their career in IT.

The Role:

Act as the customer-facing representative of the IT support service, delivering a first-class experience.

Provide on-site technical support to users, ensuring issues are resolved quickly and effectively.

Collaborate with the service desk team to meet SLA targets and escalate issues when required.

Troubleshoot a variety of IT issues, keeping customers updated throughout the process.

Support a wide range of IT equipment including laptops, tablets, AV equipment, and networking.

The role will suit someone based around Derby/Burton-on-Trent, ideally located between the M1 and M6 for travel efficiency.

What we're looking for:

Excellent customer focus, communication and problem-solving skills.

Strong time management and ability to prioritise workloads.

Technical knowledge equivalent to CompTIA A+ (or similar experience).

Hands-on experience with:

Desktop & mobile devices (Windows, Chromebooks, tablets)

Peripherals (printers, scanners, interactive AV equipment)

Wired and wireless networking basics

Microsoft 365 and/or Google Workspace

Imaging and deployment tools (Microsoft/Apple devices)

Knowledge of ITIL methodology and ticketing systems (e.g. ServiceNow) is advantageous.

What's on offer:

Competitive salary + car allowance

Private medical healthcare, life assurance & pension scheme

Options to buy additional annual leave, dental plan, cycle-to-work scheme & more

Performance-related bonus (role dependent)

Career progression and professional development opportunities

All our roles are UK based. When submitting your application to Colossus, please ensure the following

Your CV has your address and postcode.

You also have your correct phone number and email address so we can contact you asap regarding your application.

For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.

About the Company

We will have the very best tools in the market so we can deliver an excellent level of service to clients and applicants. This will ensure repeat business year on year. We have multiple technology onsite, hybrid, remote roles based in the Midlands, Home Counties & UK wide. We have 25+ years of recruitment experience and know-how. We work closely with employers to understand their business needs and objectives. Software Engineers, Frontend Developer, UX/UI, Web Developers , Cloud Engineers , IT Manager, Helpdesk Support, Busi... Know more