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Northern Trust

ServiceNow Developer (contract)

On site

Chicago, United states

Mid level

Freelance

01-10-2025

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Skills

Communication Risk Management ServiceNow Test Agile

Job Specifications

Senior Engineer, ServiceNow IRM & GRC

Project Overview

The Risk Controls Enhancements (RCE) enterprise initiative is a modernization and consolidation effort of Governance, Risk, and Compliance (GRC) processes, data, and reporting.

Contractor's Role

Develop, configure, and implement complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and controls (GRC) solutions.
Translate business requirements into technical solutions within the ServiceNow platform.
Automate configurations and workflows to support risk assessments, controls testing, and issue management.
Provide technical guidance and mentor junior team members on IRM implementation and best practices.

Experience Level

5+ years of hands-on experience developing and implementing ServiceNow IRM, with a focus on GRC processes.
Experience configuring and maintaining ServiceNow GRC modules, including workflows, UI policies, and access controls.
Strong experience delivering significant ServiceNow IRM implementations for large enterprises.

Qualifications (must Haves)

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Deep technical and functional understanding of the ServiceNow IRM suite, including Issue Management, Loss Events, Control Testing, and Risk Self-Assessments.
Proficiency in ServiceNow application development and workflow management tools.
Excellent communication skills, with the ability to articulate technical concepts effectively to both technical and non-technical teams.

Nice to Have

Experience with Agile or other iterative development methodologies.
Experience implementing IRM solutions in regulated industries like finance or banking.

Daily Tasks and Responsibilities

Participate in technical workshops to validate GRC/IRM requirements with business stakeholders.
Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle.
Develop and maintain ServiceNow artifacts such as custom workflows, reports, and automation.
Create and configure dashboards and reports to provide visibility into risk and compliance posture.
Troubleshoot and resolve complex risk-related technical issues, providing ongoing support for implemented IRM solutions.
Support platform governance by adhering to technical standards and best practices.
Stay up-to-date with the latest ServiceNow IRM product releases, features, and best practices.
Develop and execute test plans for new configurations and features.

Benefits Information

Optional benefits offering includes medical, dental, vision and retirement benefits via Hiregenics.

About the Company

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more th... Know more