Job Specifications
Description
Azure Cloud Engineer - Job Description
Open Dealer Exchange (ODE), an affiliate of Reynolds and Reynolds, is looking to hire an Azure Cloud Engineer to support its workforce in Southfield, MI. This is a direct hire opportunity. This role is hands-on and focused on delivering scalable, secure, and highly available services in Microsoft Azure, with all infrastructure managed as code using Terraform. The ideal candidate will thrive in a hybrid role that blends project-based engineering, day-to-day operational support, and incident troubleshooting. Open Dealer Exchange is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. Open Dealer Exchange offers a hybrid work model as well as an excellent compensation/benefit package.
Responsibilities
Design, deploy, and manage cloud infrastructure using Terraform, following Infrastructure-as-Code (IaC) best practices to ensure consistency, repeatability, and security.
Provide comprehensive support for Azure-based services including Virtual Machines, Application Gateways, Azure Firewall, Web Apps, and associated networking components, ensuring optimal performance and availability.
Work closely with the Cybersecurity Team to implement and enforce security controls such as Azure Policies, Network Security Groups (NSGs), and role-based access control (RBAC), maintaining compliance with industry standards.
Perform daily operational activities including system monitoring, patching, backup management, performance tuning, and health checks to ensure platform stability and uptime.
Participate in the on-call rotation and serve as a technical escalation point for Azure-related outages and critical infrastructure issues, driving swift resolution and communication.
Lead root cause analysis efforts for recurring issues, implementing sustainable, long-term fixes to enhance reliability and reduce incident frequency.
Collaborate with application development, security, and architecture teams to design scalable cloud infrastructure solutions for new initiatives and cloud migration projects.
Develop detailed design documentation, implementation guides, and operational runbooks to support ongoing infrastructure maintenance and team knowledge sharing.
Evaluate, recommend, and implement emerging technologies and tools that improve infrastructure automation, reliability, and operational efficiency.
Requirements
Job Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent experience in cloud infrastructure and operations.
Approximately 3 years of hands-on experience managing infrastructure in Microsoft Azure, with a focus on supporting public-facing web applications.
Solid understanding of infrastructure-as-code methodologies, with strong proficiency in Terraform for automating cloud resource provisioning.
Demonstrated expertise in Azure networking services, including VNets, subnets, Network Security Groups (NSGs), route tables, DNS, and load balancing solutions.
Hands-on experience deploying and managing Azure services such as Application Gateway, Azure Firewall, Virtual Machines, and App Services (Web Apps).
Proven ability to troubleshoot infrastructure and application issues under pressure, particularly during high-impact outages or incidents.
Familiarity with cloud monitoring and logging tools including Azure Monitor, Log Analytics, and Application Insights.
Desired Skills
Experience with DevOps practices and CI/CD tools such as Azure DevOps or GitHub Actions.
Proficiency in scripting with PowerShell or Bash to automate administrative tasks and deployment processes.
Exposure to containerization and orchestration technologies, such as Azure Kubernetes Service (AKS), is a plus.
Strong understanding of cloud security principles and best practices for securing resources and managing access in Azure environments.
Excellent analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
Azure certifications (e.g., AZ-104, AZ-305, AZ-400) are a plus.
Effective communicator with the ability to collaborate across cross-functional teams and technical disciplines.
Demonstrated ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
Passion for learning and staying current with emerging technologies and trends in cloud computing.
About the Company
Open Dealer Exchange provides specialized software and services that integrate with many dealer management systems and CRMs through our three lines of business: Deal Exchange, Provider Exchange Network, and 700Credit. We are a technology hub focused on transforming the Automotive Finance & Insurance workflow. Based in Southfield, Michigan, Open Dealer Exchange was founded in 2009 by the two premier Dealer Management System providers, CDK Global and Reynolds & Reynolds. This joint venture has allowed dealerships from coast to...
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