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Swoon

User Experience Researcher

Hybrid

Philadelphia, United states

Freelance

11-10-2025

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Skills

Research Organization

Job Specifications

I'm working with the top global leader for advanced information, decision support, and educational programs to hire a UX Researcher II for exciting digital product work on their growing team!

The organization has a large and innovative UX research and design team, outstanding people to work with/learn from, great work/life balance, a positive/collaborative work environment, and emphasis on philanthropic work.

Location: 100% Remote, regional to Philadelphia only (50 mile radius)

Onsite/Travel Requirement: Travel 1x/month to Philadelphia

Contract Duration: 6+ months (high likelihood to extend!)

Rate: Up to $65/hour (max rate)

Experience:

UXR supporting discovery, strategic, and usability research end-to-end ensuring research directly aligns with business goals and ability to speak to specific actionable findings
Skilled problem solver, strategist, exploratory, and tactical mixed-methods UX researcher
Develop an evidence-based research strategy in partnership with cross-functional teams
Data driven, utilizing data to inform research decisions/direction, turning research data into actionable insights that help product teams make decisions to support users
Acquire a thorough understanding of customer use cases and ensure their needs are addressed
Experience/comfortability working in a fast-paced/quick sprint (2 week cycle) environment
Healthcare industry background - a big plus!
Required: Portfolio and/or work samples showcasing end to end UXR case studies and examples of how you've led UX research projects from concept to completion including actionable insights and specific findings

About the Company

In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields. Today, Swoon is one of the fastest-growing talent and consulting firms in the U.S., Canada, Australia, and Mexico with an expanding client roster of Fortune 1000 companies, Best-of Awards, and legions of talent in our network. We are a WBENC-certified company founded by industry leaders with 100+ years of combined exp... Know more