Job Specifications
Who We Are; What We Do; Where We're Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
About The Role
We're looking for a Technical Manager to lead and grow our Site Reliability Engineering (SRE) function. You'll establish our first central SRE team - building the team, defining the practice, and shaping how we ensure performance, reliability, and operational excellence across our production platform.
This is a hands-on leadership role : you'll bring deep technical expertise, empathy for both people and systems, and a strong instinct for scaling practices sustainably. Your work will have direct impact on our engineering velocity, platform resilience, and customer satisfaction.
Please note: The role will be a hybrid of remote work and in office for candidates in a commutable distance to our Waterloo and Ottawa offices. We have a flexible working arrangement.
What You'll Do
Build and lead a high-performing SRE team from the ground up
Define and evolve SRE practices, standards, and tooling - acting as a thought leader across the organization
Collaborate with engineering teams to improve observability, incident response, reliability, and platform performance
Stay hands-on: dive into infrastructure, debug issues, write and review code, and guide architectural decisions
Foster a strong culture of accountability, learning, and psychological safety
Drive automation and continuous improvement across deployment pipelines, monitoring, and ops workflows
Partner with Engineering, Product, and Security to align SRE efforts with company priorities
What We're Looking For
Proven experience leading SRE or Production Engineering teams at SaaS companies
Strong technical background in cloud infrastructure (preferably AWS), distributed systems, and DevOps/SRE practices
Proficient coder in Python or another modern high-level programming language, with experience writing production-quality tools and automation
Passion for mentorship and team development - you care deeply about your people
Demonstrated success establishing or scaling reliability engineering practices
Proficiency with modern observability stacks (e.g. Prometheus, Grafana, Datadog, (OpenTelemetry) and infrastructure-as-code (e.g. Terraform, AWS CDK)
A bias toward automation, repeatability, and operational excellence
Bonus: experience navigating compliance or high-availability requirements
Why Join Us?
Build a central SRE function from the ground up
Play an impactful leadership role with real technical depth
Join a collaborative, high-trust culture where your voice is heard
Shape how a fast-moving company scales reliably and sustainably
The Most Important Thing
We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences.
CARE -We care about each other and our mission to make a difference in the world.
OWN -We are accountable for or results - while never forgetting to act with integrity, empathy, and respect.
DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work.
Compensation & Benefits
The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
Compensation Range
MIN: $137,900 - MID: $197,000 - MAX: $236,400 Currency: CAD
Magnet Is Proud To Offer Benefits Such As
Generous time off policies
Competitive compensation
Volunteer opportunities
Reward and recogn
About the Company
Founded in 2010, Magnet Forensics is a developer of digital investigation solutions that acquire, analyze, report on, and manage evidence from digital sources, including mobile devices, computers, IoT devices and cloud services. Magnet Forensics products are used by more than 4,000 public and private sector customers in over 100 countries and help investigators fight crime, protect assets, and guard national security. For more information, please visit https://www.magnetforensics.com
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