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Incisive Ltd
Desktop Support

Desktop Support

On site

London, United kingdom

Junior

Full Time

21-10-2025

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Skills

Windows Android Active Directory TCP/IP

Job Specifications

Desktop support/2nd line support analyst required by leading financial services company.
Skills required:
3 year of recent, professional, hands-on and over-the-phone technical support experience.

Experience with imaging solutions (both Windows and macOS).

Experience managing Windows endpoints in an enterprise environment.

Ability to manage user accounts and groups through Microsoft Active Directory.

Experience with common network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and remote access/Citrix.

Ability to troubleshoot printing issues.

Ability to resolve common issues with mobile devices (eg iPhone, Android).

Experience with managing vendors, working with building personnel to get telco services installed.

Experience with hardware asset management and tracking solutions.

Ability to manage access and accounts, and deploy technology equipment during new employee onboarding and offboarding.

Experience with providing remote support assistance for server and network devices.
You will be required to be in the office ful ltime. Excellent opportunity.

About the Company

We are a strategic communications, marketing, brand and public affairs firm that delivers business solutions to clients through our unique approach. Our work is driven by data, research, and smart analytics, but that's just the beginning of our process. We are thought-partners who actively listen to our clients and offer candid, sometimes unexpected counsel and insights. We believe in collaborating with our clients to develop solutions that lead to other, better possibilities and opportunities. We will always do what is righ... Know more