Job Specifications
We are currently looking for an IFS System Analyst (12-month fixed term contract), as we strengthen and expand our ERP team, to support on the successful execution of our ERP transformation strategy.
This role will be based out of our Whitley site (DN14 0HR) working on a hybrid basis. You would need to be flexible based on project and business requirements and expect to be onsite more for your first few weeks, but we are flexible on the number of days required onsite on average per week/month.
A bit about us:
Tunstall is a market-leading health and care technology provider.
We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.
At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.
Each Tunstall colleague has a superpower... they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.
What will you be doing in this role?
As an IFS Systems Analyst at Tunstall facilitates the successful execution of Tunstall's ERP Business transformation strategy, helping to align Tunstall's business processes globally and delivering benefits by implementing and maintaining better business processes supported by ERP and other software and technology solutions.
The Ideal candidate:
You will have proven demonstrable experience as a Systems Analyst on IFS. You will have good communication skills, both verbal and written, able to present the big picture and detailed designs clearly to ensure they are understood. You will be collaborative, used to gathering key requirements from stakeholders, understanding business processes, identifying areas for improvement and delivering effective training on ERP system processes and usage. With an analytical mindset you will be able to organise and analyse data to support your decision making.
What we offer:
Competitive salary
25 days holiday + public holidays (pro rata)
Holiday purchase scheme,
Contributory pension,
Paid volunteer day to support a cause you are passionate about,
Enhanced maternity, paternity, adoption and shared parental pay entitlements,
Private Health Insurance,
Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts,
EAP WeCare service - including a 24/7 online GP and mental health counselling service,
Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials,
A warm and welcoming team environment,
Development and a chance to build a rewarding career.
Some of your key responsibilities would be:
Resolve process and systems problems and deliver requests for change,
Quantify opportunities for improvement from process and IS solutions changes,
Analyse As-Is processes in conjunction with business users,
Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers,
Perform options appraisals and recommend appropriate process and software solutions,
Direct the work of business applications suppliers and ensure suppliers meet Tunstall standards through statements of work definition, supplier reviews and testing,
Perform systems validation and user acceptance testing in conjunction with business users as required,
Prepare 'How to' guides and other training materials as needed,
Provide process and application coaching/training to super-user/user community globally,
Plan and perform project tasks including those at cutover as needed, including but not limited to technical tasks such as data mapping, loading and reconciliation, business process verification and systems integration testing,
Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes,
Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated and ensuring timely stakeholder communication,
Perform post-implementation reviews and work with business users and third parties as necessary to ensure project benefits are achieved,
Maintain a current knowledge of applications solutions in the rele
About the Company
Tunstall has been at the forefront of technology innovation for the health, housing and social care markets for over 65 years. Its pioneering software, hardware and services enable new delivery models which can transform services across the care continuum, and empower people to live independently and with an improved quality of life.
Tunstall works with social care providers, healthcare services, housing and retirement living providers and charities in 19 countries, improving the lives of more than five million people, incl...
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