Job Specifications
Role Title: CRM Technical Lead Engineer
Work mode: Hybrid (To work from office in Holborn (UK) 2-3 days per week in office)
Contract duration: 3-6 months (will be renewed depending on performance)
Location: Holborn (UK)
Job Details
Minimum number of relevant years of experience: 8 - 12 years of experience in CRM technologies listed below.
Technical Skills
Microsoft Dynamics 365 development
Power Platform (Power Apps, Power Automate, Power BI, Power Pages)
Azure Functions, Azure Logic Apps, Azure Service Bus
C# .NET, JavaScript,
Dataverse, CDS, FetchXML, OData
DevOps tools: Azure DevOps, CI/CD pipelines
API integration (REST/SOAP), Custom Connectors
CRM modules: Sales, Marketing, Customer Service, Field Service
Mandatory
MS Dynamics 365
Azure functions
Azure devops
Plugins
Dataverse
SQL
C#
Data Customizations
Web API
CRM Workflows
Power Automate
Good to have
Javascript
Power Apps
Detailed Description
Advanced Dynamics 365 Development:
Expert in developing complex plugins, custom workflow activities, and JavaScript web resources.
Proficient in extending Dynamics 365 using Power Platform components (Power Apps, Power Automate, Power Pages).
Deep understanding of Dataverse and its advanced capabilities.
Customization & Configuration
Advanced configuration of model-driven apps, business rules, cloud flows, and other UI customizations.
Integration & API Management
Architect and implement integrations with ERP systems (e.g., SAP, Oracle), BI platforms, and third-party applications using REST/SOAP APIs, Azure Logic Apps, Azure functions and Service Bus.
Experience with Azure API Management and custom connectors.
Security & Compliance
Design and implement enterprise-grade security models including field-level security, access teams, hierarchical security, and conditional access policies.
Ensure compliance with data governance and regulatory standards (GDPR, HIPAA, etc.).
DevOps & CI/CD
Lead CRM DevOps strategy using Azure DevOps, and CI/CD pipelines for automated deployments.
Implement ALM (Application Lifecycle Management) practices for CRM solutions.
Performance Optimization & Monitoring
Conduct performance tuning, diagnostics.
Optimize data models, queries, and workflows for high-volume environments.
Leadership & Mentoring
Mentor junior developers and guide cross-functional teams.
Drive code reviews, technical workshops, and CRM best practices.
Solution Architecture & Design
Collaborate with enterprise architects and business stakeholders to align CRM strategy with organizational goals.
About the Company
Natobotics Ltd founded in 2012, provides boutique technology, digital customer experience, consulting and software development services. Over the years we had been supporting our clients in the areas of cloud transformation, Big data & Analytics, Digital Journey, Machine Learning and Platforms.
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