Skills

Communication Leadership Monitoring Decision-making Research Training Organization Recruitment

Job Specifications

France

Therapeutic Education and Patient Partnership (ETPP) Advisor (W/M)

Organization

Medecins Sans Frontieres

Posted 8 Oct 2025 Closing date 31 Oct 2025

Medecins Sans Frontieres (MSF) is an international, independent, medical humanitarian organization created in 1971 that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters.

The position is attached to the medical department with the possibility of a subsequent transfer depending on the organisation's evolution towards a medical-operational structure. The duties and responsibilities of the position will remain the same.

Mission

The purpose of the medical department is to fulfil the association's medical and social mission through its leadership, expertise and advocacy by:

The co-construction of medical-operational strategies,
Providing relevant medical support tailored to specific contexts,
Continuous improvement in the quality of care and compliance with medical ethics,
Conducting operational research and developing new medical approaches adapted to our contexts of intervention.
Internal and external advocacy based on field needs, our experience and the results of our research
Developing links between MSF and the medical world.

Main Responsibilities

Continue to develop and implement the Patient Therapeutic Education strategy in OCP, particularly in projects dealing with chronic diseases.
Develop therapeutic education strategies in other medical and surgical contexts as needed. This work is done in close collaboration with representatives from different specialities.
Develop partnership approaches with patients (expert patients, peer supporters, patient trainers) with the dual objective of supporting other patients and participating in the definition of projects with field teams and in decisions on how to implement MSF activities.

Participate In Defining Medical And Operational Policies

Adapt the ETPP strategy to medical and operational objectives and ensure its implementation.
Determine the priority projects that should benefit from ETPP activities in line with the strategic plan.
Develop a holistic approach through active collaboration and coordination with medical advisors from the medical department, those responsible for health promotion , patient-centred approaches, patient protection, quality of care, doctors from operational units, training and communication departments in order to contribute to cross-functional work and better support in the field.

Provide Advice And Support To Units And The Field

Work actively with cell teams to develop and monitor projects in your area of expertise.
Support managers at headquarters and in the field in their decision-making relating to ETPP and ensure good practice, taking into account the specific constraints of each context.
Promote the development of the ETPP approach within MSF OCP by identifying key priorities and issues in which to invest.
Act as the point of contact for Patient Support Activity Managers (PSAM) on mission on issues relating to ETPP, answering their questions and proposing solutions adapted to the situations encountered
Define and ensure the application and monitoring of guidelines, protocols and tools
Conduct field visits, provide support to evaluate and guide ETPP activities. Write a visit report that includes the evaluation and recommendations related to ETPP.
Provide briefings and debriefings on your area of expertise to staff at headquarters and in the field
In collaboration with the pool manager, validate the placement of candidates in RASP positions.
Ensure close coordination with other advisors in order to contribute to more cross-functional, integrated and holistic support for units and projects.

Participate in the activities of the medical department at headquarters:

Participate in the definition of medical-operational policies by contributing knowledge of your speciality and participate in the definition of the medical department's action plan
Participate in discussions on medical-operational strategies and improvements to be made to the medical department.
As a representative of the medical department, participate in activities organised by the medical department, including weekly and monthly meetings, the development of the Action Plan and its mid-term review, and other relevant ad hoc meetings
Implement the strategy concerning the "ETPP" in line with medical and operational objectives and ensure its implementation:
Determine priority projects based on this strategy and in line with the strategic plan, and participate in defining the department's action plan;
In collaboration with the recruitment department, ensure the technical validation of candidates for RASP/ETP positions.
Regularly update support documents for volunteers in the field relating to your speciality.
Regularly share interesting publications on the topic of ETP
Maintain links with external contacts.

Be Responsible For Monitoring And

About the Company

ReliefWeb is the leading humanitarian information source on global crises and disasters. It is a specialized digital service of the UN Office for the Coordination of Humanitarian Affairs (OCHA). We provide reliable and timely information, enabling humanitarian workers to make informed decisions and to plan effective response. We collect and deliver key information, including the latest reports, maps and infographics from trusted sources. ReliefWeb is also a valuable resource for job listings and training programs, helping ... Know more