Job Specifications
This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, WI 54401.
UMR, UnitedHealthcare's?third-party administrator (TPA) solution, is the nation's largest TPA. When you work with?UMR, what you do matters. It's that simple . . . and it's that rewarding.
In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within?UMR?due to our record-breaking growth.
Regardless of your role at?UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast-paced and highly diversified career.
TheAccount Service Analystperforms employer benefit plan design coding to assigned accounts, including, but not limited to structure building and revisions, and researching and resolving structure issues.
This position is Full time (40hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 3:30pm CST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 115 W Wausau Ave, Wausau, WI 54401.
Primary Responsibilities:
Manage monthly releases, including testing and supporting requests, for EOB (Explanation of benefits) customization and making basic programming changes
Reviews incoming mailing requests to determine timelines for front-end, print, quality and inserting
Communicates and negotiates revised timelines with requester
Determines appropriate template and completes print set-up
Performs final review of Front End print set-up for accuracy and adherence to job specifications
Make recommendations for workflow process improvements, reduction of rework and related expense
Analyzes new on-going print requests for automation potential
Supports creation and implementation of new or revised quality and workflow standards
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED
Must be 18 years of age OR older
1+ years of experience navigating through multiple system applications and screens
Experience working in an office environment
Experience with data entry (keying information into programs, tables or data bases)
Experience with Microsoft Excel (create, edit, sort/filter, format)
Ability using computer and Windows PC applications, which includes excellent keyboard and navigation skills and the ability to learn new computer programs
Ability to work Full time (40hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 3:30pm CST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 115 W Wausau Ave, Wausau, WI 54401.
Preferred Qualifications:
1+ years of related experience in printing and mailing working environment
Project Management experience
Experience in basic mail mergers (ability to use Microsoft Word to import address files and create files) OR document composition using programming
Soft Skills:
Demonstrated experience producing high quality work while meeting productivity expectations
Demonstrate effective time management skills to effectively plan, organize, set priorities, meet deadlines and handle multiple work assignments
Exceptional organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment
Skilled at building and maintaining positive relationships
Exhibit excellent oral and written communication capabilities
Proven to be proactive, self-motivated, detailed oriented, and work with minimal supervision or support
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.74 - $31.63 per hour based on Full time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system w
About the Company
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences. Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedH...
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