Job Specifications
JOB TITLE: Presales Solutions Architect - Retail
DEPARTMENT: Commercial Retail
REPORTING TO: Senior Solutions Architect
ADDITIONAL INFO: Frequent travel to customer sites will be required within MEA.
Why Join Us?
Are you passionate about shaping the future of retail technology? Join our dynamic team as a Solutions Architect, where you will design innovative, end-to-end technical solutions that transform the convenience retail experience across the MEA region. Work closely with industry leaders, cutting-edge technologies, and a collaborative team committed to excellence and innovation.
About The Role
As a Solutions Architect, you will play a pivotal role in driving our pre-sales technical strategy and delivering tailored solutions that meet the unique needs of our commercial retail customers. You will bridge the gap between business and technology, leveraging your deep expertise in convenience POS systems, retail automation, and emerging technologies to architect scalable, compliant, and future-ready solutions.
What You'll Do
Lead pre-sales technical engagements: scope projects, develop demos/POCs, respond to RFI/RFP/RFQ, and craft compelling technical proposals.
Collaborate with clients and internal teams to gather requirements and design innovative solutions aligned with business goals.
Advocate for our suite of products and technologies, ensuring seamless integration and customer satisfaction.
Identify and address unique customer needs by coordinating with product and technical teams.
Document and share solution designs and best practices for ongoing reference and improvement.
Develop client-facing demos and contribute insights to product development teams.
Support product rollouts, provide training, and troubleshoot critical deployments.
Stay at the forefront of industry trends--fuel retail transformation, payment innovations, loyalty programs, and automation.
Travel frequently across the MEA region to engage directly with customers and partners.
Education/ Achievements
Required
Technical degree in Computer Science, Engineering or Mathematics
Azure or AWS Public Cloud knowledge and related cloud technologies
High level understanding of XML, JAVA, REST, SOAP...etc
High level understanding of MS-SQL
Working knowledge with APIs integration including RESTful APIs
Experience/ Knowledge
Technical Product/Software certifications an asset
Has 3 to 5 years of experience in a similar client-facing role
Has previous experience in a traditional software development or Technical Pre-Sales role.
Has strong analytical and debugging skills.
Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
Excels in a collaborative and cross-functional environment.
Demonstrates professional communication skills on technical and business-related subjects
Experience working with payment gateways a major plus
Excellent time management, organization, and planning skills are essential
Flexibility to travel as required to meet with clients
Ability to comprehend and translate complex technical issues and apply to business solutions
Demonstrate ability to articulate complex technical terms or processes into business language
Ability to synthesize technical information and apply to business solutions
Able to set priorities, influence others, and manage customer and partner expectations
Demonstrated success in customer and partner relationship management
You are motivated, think outside of the box, and understand the purpose of process and procedures
Experience with continuous integration and test-driven development methodologies
Experienced in selling technical solutions is a major plus
Specific Skills
Deep knowledge of the convenience POS retail business, including industry trends, best practices, and regulatory requirements.
Experience with convenience POS retail systems, including hardware and software components.
Extensive Knowledge in Automation, especially Point of Sales.
Experience in Cloud technologies
Analytical skills
High Calibre presentation skills to all client levels, including C-Suite clientele
Strong interpersonal skills
Innovator
Ability to aggregate different technology platforms
Problem solver
Displays discipline and logic;
Uncovers and clearly articulates the problem that needs to be solved.
Is committed to excellence and understands how daily work impacts the customer
Highly organized and task and deadline oriented displaying intense sense of urgency
Dedicated to exceeding customer expectations
High problem-solving aptitude
WHO IS GILBARCO VEEDER-ROOT
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support
About the Company
Gilbarco Veeder-Root is the global leader in technology solutions, from the forecourt to the c-store. At Gilbarco, we're the industry leader because we understand the fueling industry, our customers and what today's business needs demand. No other company delivers our level of expertise. Gilbarco designs with our customers in mind, relentlessly innovating to create forward-thinking, truly integrated products that work well now and in the future. When you choose Gilbarco, you're working with the best minds in the business, an...
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