Job Specifications
WE ARE
The European External Action Service (EEAS) supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council.
It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament.
The main mission of EEAS Digital Solutions division is to assist the European External Action Service and EU’s Delegation worldwide network in achieving its strategic objectives by supporting administrative and core business processes with modern Information and Communication Technology tools. The unit is composed of 55 officials and more than 150 experts and is organized in four sections: Management, IT Operations, Services and Security.
WE PROPOSE
The position of IT Service Officer - Delivery and DevSecOps Coordinator, Contract Agent Function Group IV (FGIV) as per article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”)[1].
PLACE and DATE OF EMPLOYMENT
EEAS Headquarters, Brussels, Belgium
Post available: immediately
LEGAL BASIS
The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. In case of recruitment, the successful candidate will be offered a contract agent position (Function group IV), on the basis of a contract with an initial duration of one year that may be successively renewed up to a maximum duration of six years[2], subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types[3].
WE LOOK FOR
We are seeking to recruit an experienced and motivated IT Service Officer for ICT Delivery and DevSecOps Coordination. The successful candidate will support the planning, coordination, and secure delivery of software services by working closely with internal stakeholders, external consultants, and cross-functional ICT teams.
This role involves applying agile methodologies, contributing to DevSecOps initiatives, and ensuring security and compliance throughout the software development lifecycle. The position requires strong coordination skills, technical leadership, and the ability to drive initiatives forward across diverse environments. This role is suited for a senior-level professional, particularly within public sector ICT environments.
The colleague will be entrusted with the following main tasks:
Project Management
Coordinate activities of external software consultants to promote productive and goal-oriented collaboration.
Facilitate the implementation of agile practices (Scrum, Kanban, etc.) to enhance efficiency and transparency.
Translate business needs into technical specifications by working with internal stakeholders.
Support the management of public procurement processes in compliance with relevant regulations and policies.
Monitor project progress, identify risks and issues, and report status updates to Team Lead and relevant stakeholders.
Promote a culture of continuous improvement through retrospectives, feedback, and knowledge-sharing.
DevSecOps & Project Monitoring
Collaborate and assist DevSecOps Team Lead to implement Continuous Integration/ Continuous Deployment (CI/CD) pipelines.
Ensure effective use of version control systems, manage repositories, and coordinate code workflows.
Provide administrative and coordination support for DevSecOps initiatives.
Support secure development by promoting the use of automated tools (e.g., for vulnerability scanning, code quality, testing, monitoring).
Help monitor compliance and alignment with security policies and guidelines in close collaboration with the IT Security;
Support incident response and post-incident analysis.
Ensure that architectural guidelines and principles are followed by development teams.
ICT Infrastructure and Support
Assist in aligning ICT infrastructure with evolving organisational and business requirements.
Provide second-level and third-level technical support, including clear communication of actions taken and technical resolutions.
Document procedures, configurations, and systems to ensure continuity and knowledge transfer.
Eligibility criteria[4]
Further to the conditions set out in Article 82 of the CEOS, candidates must:
have passed a valid EPSO CAST in a valid function group for this post, or be registered in the EPSO Permanent CAST for FG IV (https://epso.europa.eu/en/job-opportunities/open-for-application).
In the latter case, while the registration will make the candidate eligible for the selec
About the Company
At the invitation of the President of the Central African Republic, the EUAM RCA Mission was established in December 2019 by the European Council. Deployed in July 2020 to Bangui, the mission's mandate is to provide strategic advice to the Ministry of the Interior, Internal Security Forces, police and gendarmerie in an effort to support security sector reform in the country. EUAM RCA’s mandate is a continuation of the efforts put forth by the EU military training mission also present in the country and the mission works in ...
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