Job Specifications
Kennebunkport Resort Collection is seeking a full-time and year-round Maintenance person for our downtown properties including the Grand Hotel and Rosella restaurant, Kennebunkport Inn and The Burleigh Restaurant, the Boathouse Waterside Hotel & Restaurant, the Yachtsman Hotel & Marina Club, Lodge on the Cove resort, and the Cottages at Cabot Cove.
Job Summary
Respond to guest calls as requested using maintenance work order application. Prioritize and respond to these tasks in a timely manner. Update work order status using the assigned application.
Professionally speak with guests as needed to update status of work repair in guest rooms.
Complete additional projects and daily tasks as assigned by leadership including light work in furniture repair, carpentry, dry wall repair, painting, tile work, lighting, etc.
Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
Ensure guest rooms, restaurant, and public areas are maintained to company standard. Inspect all areas during walk throughs to report task list items to leadership.
Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property. This includes changing of light bulbs, trash removal, parking area maintenance, and general clean up of outdoor and entry spaces.
Inspect and maintain company bicycles
Perform pool maintenance and cleaning
Assist with seasonal moving and set up of furniture to prepare winterized properties and staff housing.
Assist with all maintenance procedures related to opening and closing of seasonal property locations.
Complete preventative maintenance tasks on property's systems/functions. Clean HVAC units, complete filter changes, etc.
Ensure maintenance areas and tool storage are kept tidy and safe at all times. Report unsafe work areas to leadership.
Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code. Escalate any code concerns to leadership.
Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management. Key team player in winter snow and ice management.
If applicable, ensure company vehicles are clean and organized at all times. Remove any waste daily. Fuel as needed. Inspect for damage and repair needs.
If applicable, fuel company golf carts as needed. Inspect carts for damage and repair needs.
Attend departmental meetings and training sessions as required.
Use safe work practices daily. Report any unsafe areas to Maintenance Manager.
Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
Comply with all time and attendance policies.
Comply with all uniform, dress code, and appearance standards.
Demonstrate a team-focused attitude and encourage collaboration.
Essential Functions Of The Job
Ability to remain standing for up to 7 hours.
Ability to remain seated for up to 7 hours.
Ability to regularly move and lift up to 80 lbs.
Ability to move up and down stairs regularly.
Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift.
Ability to bend, kneel, or crawl
Ability to move quickly based on guest needs.
Ability to view phone/computer screen for up to 2 hours.
Ability to visibly survey property areas clearly.
Ability to walk the property and grounds frequently.
Ability to climb and carry ladders.
Ability to use repetitive manual dexterity.
Ability to work outside in extreme weather for up to 8 hours.
Ability to communicate and exchange accurate information effectively in public, group environments.
Ability to read, write, speak, and understand English.
Ability to drive both company and personal vehicles, with valid driver's license and satisfactory background check.
Ability to effectively problem solve and troubleshoot
Ability to perform assigned tasks and operate equipment in a safe manner
Availability to work flexible hours based on business needs including midweek and weekend days.
Key Skills & Experience Required
2+ Years maintenance leadership experience, hotel/lodging environment highly preferred
Possesses a well-rounded set of maintenance skills including painting, patching, buffing, HVAC, mechanical, and general electric troubleshooting, and problem solving daily room maintenance issues.
Familiar with preventative maintenance programs and upkeep of management/delegation/tracking
Prior third party vendor relations
Demonstrates natural leadership qualities with a positive, team-focused attitude
Available and willing to work flexible h