Skills

Communication ServiceNow Monitoring Configuration Management Analytical Skills Project Management

Job Specifications

Role: Software Asset Manager

Location: Houston, TX (Hybrid)

Job Type: 12 Months Contract

Job Description

Join Global IT Asset and Configuration Management team as the Software Asset Manager, serving as the technical lead responsible for software asset lifecycle, compliance, and cost optimization across the enterprise.

Key Responsibilities

• Lead and evolve software asset management (SAM) methods—including inventory tracking, usage monitoring, license reclamation, and retirement—via ServiceNow ITSM and SAM Pro.

• Create and communicate effective SAM policies and practices to minimize cost, mitigate licensing risks, and maximize value.

• Ensure SAM tool is maintained. Manage software-review and true-up processes.

• Serve as a primary resource during internal or vendor audits, ensuring timely responses and mitigation plans.

• Define and oversee usage, compliance, and savings metrics. Provide routine and ad-hoc reporting.

• Engage with IT, procurement, and vendor leads to align on SAM roadmap, usage reporting, and audit processes.

Qualifications

Education & Experience

• Bachelor’s in Finance, IT, Business, Engineering, or related field (or equivalent experience).

• 3+ years in IT Asset or Configuration Management, with enterprise-level SAM in ServiceNow.

Technical Skills

• Deep knowledge of software inventory and compliance, licensing models, entitlement reconciliation, and usage tracking.

• Proficient with ServiceNow ITSM and SAM Pro modules; hands-on experience with CMDB and Service Catalog.

• Familiarity with ITIL, COBIT frameworks, and audit readiness protocols.

Professional Skills

• Strong analytical skills to evaluate software contracts, usage patterns, and optimization strategies.

• Strong organizational and project management skills to juggle cross-functional initiatives.

• Excellent communication skills to convey technical policies to non-technical stakeholders.

Desired Certifications (Preferred)

• Certified Software Asset Manager (CSAM)

• Certified Software Manager (CAMP)

• IAITAM

• ITIL Foundation or similar

Thanks & Regards

Alok Ranjan Pathak | Team Lead - US Staffing

Email: Alok.ranjan@ampstek.com | Desk: (609) 360-2613

Ampstek LLC – Global IT Partner | www.ampstek.com

About the Company

Ampstek supplies thousands of tech and digital professionals annually to a range of clients through its offices which spread across in 42 countries. From simple beginnings in 2014, Ampstek has always been on a journey to reinvent the world of recruitment through creating amazing customer and candidate experiences driven by a genuine desire to build long term relationships and outcomes. This motivation to break from the pack is stronger than ever as we roll out Ampstek Power globally, an innovative life hub platform for freel... Know more