Job Specifications
OUR STORY:
Join Scaleway and shape the sovereign cloud of tomorrow !
Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.
Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.
With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.
Every day, thanks to our rich catalog of products and services (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves 38,000 private and public sector clients, from Photoroom to Mistral AI, Hachette, France TV, Veepee, Copenhagen Municipality, European Central Bank and many more.
Our offices are located in Paris, Lille, Toulouse, Bordeaux, Rouen, Rennes and Lyon.
WHY WE NEED YOU
Our growth is driving us to strengthen our Product Documentation team to support the transition following the departure of key leads and ensure continuity and quality across all product documentation.
Your mission will be to lead and evolve Scaleway’s documentation strategy, combining technical writing, project management, and cross-team collaboration, in order to deliver clear, developer-centric content and maintain Scaleway’s standards of excellence and accessibility.
YOUR FUTURE TEAM
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.
You will be part of a team of 8 technical writers who work closely together to brainstorm, review, and ship documentation for all Scaleway products. The team is at a key transition moment, with exciting opportunities to innovate and redefine its documentation practices. You will also collaborate daily with Product Managers, Engineers, Product Designers, and PMMs across multiple product squads.
YOUR DAILY ROUTINE
Write, review, and publish technical content (tutorials, guides, API references, UX copy, troubleshooting, etc.) across all Scaleway products
Manage documentation projects end-to-end: from conception to deployment
Collaborate with Product, Engineering, and UX teams to ensure documentation quality and consistency
Lead internal documentation initiatives: define KPIs, update guidelines, and run retrospectives
Maintain and deploy documentation sites via CI/CD pipelines
Analyze user feedback and documentation usage metrics to drive continuous improvement
Support and mentor junior writers, fostering a culture of clarity and collaboration
Contribute to UX writing and microcopy for the Scaleway Console
Manage Jira boards, stakeholder requests, and sprint priorities
Present documentation outcomes and insights to leadership and product teams
About You
HARDSKILLS:
Proven experience as a Senior Technical Writer in a cloud, SaaS, or DevOps environment
Mastery of Git/GitHub, Markdown, Jira, Confluence, Figma, and OpenAPI/Swagger
Solid understanding of cloud infrastructure (IaaS, Kubernetes, Object Storage)
Experience with static site generators (MkDocs or Docusaurus) and CI/CD documentation pipelines
Knowledge of SEO basics, analytics tools (Google Analytics, Search Console, Amplitude)
SOFTSKILLS:
Proactive communication — you ask questions, clarify, and share early and often
Empathy for developers and users
Initiative and ownership, able to identify gaps and drive improvements autonomously
Calm adaptability in a fast-evolving cloud landscape
Constructive feedback mindset, open to giving and receiving critique
Collaborative spirit and positive energy
WHAT YOU WILL FIND AT SCALEWAY ++++
Hybrid work: We offer up to 3 days of remote work per week.
Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
Why join the Scaleway adventure?
A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, a