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A.D.S Construction Personnel Ltd

Customer Care Coordinator

On site

Bletchley, United kingdom

£ 35,000 /year

Freelance

04-12-2025

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Skills

Communication

Job Specifications

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Milton Keynes | £30,000–£35,000 + Package | Flexible Hours | Full or Part Time (min. 3 days/week)

Join a well-established, privately owned interior finishing contractor with a reputation for excellence in dry lining and partitioning. Based in Milton Keynes, this close-knit team is known for its supportive culture, strong client relationships, and commitment to employee well-being.

What’s On Offer

Competitive salary: £30,000–£35,000 + package

25 days annual leave + bank holidays

Flexible working hours to suit your lifestyle

Option for full-time or part-time (minimum 3 days/week)

A collaborative, experienced team and a hands-on, supportive Managing Director

The Role

As Customer Care Coordinator, you’ll be the central point of contact for clients, ensuring a smooth and professional experience throughout the project lifecycle. Your role will be key to maintaining the company’s high standards and customer satisfaction.

Key Responsibilities

Client Communication: Act as the primary liaison for customers, providing timely updates and resolving queries with professionalism.

Appointment Coordination: Schedule and manage appointments to ensure prompt service delivery.

Issue Resolution: Handle post-project concerns and complaints with empathy and efficiency.

Documentation & Admin: Maintain accurate records, issue variation orders, book works, and generate invoices for chargeable services. xlqdzyr

Team Collaboration: Work closely with the Managing Director and Contracts Manager to refine customer care processes and improve service delivery.

About You

Proven experience in a Customer Care Coordinator or Manager role within housing, property development, or reactive maintenance

Excellent communication and organisational skills

A proactive, customer-focused mindset

Comfortable working independently and as part of a team

Call or email Sally Whittingham to apply, or apply online

About the Company

We are construction recruitment experts who have an established client base throughout Hertfordshire, Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire and surrounding areas We specialise in all professional construction roles with particular expertise in recruiting for Quantity Surveyors, Estimators, Design Managers / Coordinators, Planners and Construction Buyers sally.whittingham@adsconstructionpersonnel.com info@constructionpersonnel.com M: 07717 531293 Know more