Skills

Communication Customer Service Social Media Training

Job Specifications

Operations Assistant (Part-Time)

16–24 Hours • Leicester - Francis Street, Stoneygate (Allendale Road Shops)

Haus Estates is a modern, family-run estate agency based in Leicester. We use simple digital tools and light AI automation to make admin smoother and help you work more efficiently.

We’re looking for a reliable and organised Operations Assistant to work closely with the business owner and support the day-to-day running of the branch.

This is a varied role involving admin, customer service, diary management, and property management tasks. Full training is provided, the right attitude matters more than previous estate agency experience.

What You'll Be Doing

Supporting the owner with admin, scheduling & daily operations
Handling incoming calls, emails and enquiries
Booking viewings and managing the diary
Welcoming visitors and managing the front of the branch
Assisting with property management (tenant/landlord communication, logging maintenance issues)
Uploading simple social media updates and keeping digital files organised
Logging enquiries and tasks using our user-friendly systems
Using AI-assisted tools to make admin quicker (automated emails, reminders, call logs, templates)

Note: No technical knowledge needed, everything is easy to use and training is provided.

What We’re Looking For

Highly organised, reliable, and good at multitasking
Confident communicator & friendly with customers
Comfortable using computers, apps, and basic digital tools
Happy to learn simple AI-supported processes
Must be available: Monday, Friday & Saturday
Must live locally in Leicester

Progression & Incentives

We offer genuine growth opportunities across:

Property Management
Lettings Support
Operations
Haus Social UK (our supported housing division)

Bonuses and incentives are available for helping grow the business, such as supporting new properties coming on, assisting with move-ins, or improving branch efficiency.

What You’ll Get

Supportive, family-run working environment
Full training on systems + AI tools
Company laptop & phone
Mentorship from the business owner
Flexible, modern approach to working
Opportunity to grow across multiple business departments (Estate Agency, Social Housing, Supported Living, Finance, Maintenance)

How to Apply

If you're organised, proactive, and want to grow in a modern estate agency that uses smart tools to make your job easier. we’d love to hear from you.