Job Specifications
Job Description
Position Title: Site Reliability Engineer
Position Description: Protingent has an exciting remote contract Site Reliability Engineer opportunity with our client in Charlotte, NC.
Job Responsibilities:
Observability Engineering:
Design, scale, optimize, and manage Prometheus and Grafana environments.
Write advanced PromQL queries, dashboards, visualizations, and metric-based calculations.
Build out and maintain Grafana instances, supporting multi-team use cases.
Leverage Dynatrace with strong proficiency in metrics and analytics to deliver efficient, actionable observability solutions for engineering and operations teams (e.g., dashboards, insights, reports).
Analyze telemetry data to identify the metrics that matter (MTM), drive actionable insights, and influence engineering decisions.
Site Reliability Engineering:
Apply and evolve an SRE Maturity Model to help teams mature across observability, resilience, automation, and reliability.
Establish, implement, and maintain Service Level Objectives (SLOs) and error budgets across applications and services.
Partner effectively with engineering, product, operations, and leadership teams; translate complex technical insights into clear, actionable communication.
Identify and reduce toil through automation, tooling improvements, and process refinement.
Support incident analysis, reliability reviews, and continuous improvement initiatives.
Job Qualifications:
Familiarity with SRE principles, maturity models, and reliability roadmaps.
Demonstrated experience improving application reliability via data-driven decisions.
Hands-on experience with Prometheus, Grafana, and PromQL.
Strong understanding of Dynatrace, metric analysis, and observability practices.
Excellent communication skills and ability to collaborate across diverse technical and non-technical teams.
Strong analytical and problem-solving skills with a bias for action.
Preferred Job Qualifications:
Experience with Kubernetes, cloud platforms (AWS/GCP/Azure), or CI/CD pipelines.
Experience with Automation
Experience with large-scale distributed systems or high-availability architectures.
Job Details:
Job Type: Contract
Location: Remote
Pay Rate Range: $53-$62/hr.
ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C.
1324b(a) (1), (3) is required.
Benefits Package: Protingent offers competitive salaries, 2 insurance plans (100% paid for employee only - HDHP plan, and a buy-up POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.