AI Databricks SRE

Skills

Job Specifications

About the Role:

As Databricks SRE and Support Engineer, you will work on operations related to AI Dojo (AI/ML upskilling program developed by Optum/UHG) on Databricks. This individual contributor (IC) role requires experience on working on large-scale AI/ML platforms guaranteeing stability, reliability, scalability, and performance. Experience with modern Infrastructure and DevOps tools and paradigms, as well as proven hands-on knowledge with Databricks is a must.

Key Responsibilities:

Continuous support: Provide continuous SRE support to thousands of geographically distributed users on the AI Dojo Databricks platform: respond to tickets, triage support, liaise with customers.

Automation & DevOps: Improve existing Infrastructure as Code (IaC) according to best DevOps practices.

Systems Monitoring: Develop and maintain monitoring frameworks to timely respond to outages and other service interruptions.

Security & Compliance: Collaborate with internal cybersecurity teams to ensure all systems and operations comply with industry standards and are secure against evolving threats.

Capacity Planning & Cost Optimization: Forecast and manage capacity requirements for the AI/ML training environment, while identifying opportunities to reduce costs without compromising performance

About the Company

Because great delivery starts with the right people! CSS, Inc. connects organizations with U.S.-based consultants who are enterprise-ready from day one. No offshore confusion. No endless back-and-forth. Just clear communication, accountability, and results that last. We’re a staff augmentation and delivery partner supporting both short-term and long-term staffing needs, from individual experts to full project teams. Our consultants bring hands-on experience across healthcare, financial services, manufacturing, energy, and te... Know more

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