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Proactive.IT Appointments Ltd.
IT Service Desk Analyst

IT Service Desk Analyst

On site

London, United kingdom

Full Time

18-12-2025

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Skills

Communication Active Directory

Job Specifications

IT Service Desk Analyst - London - On Site
IT Service Desk Analyst - London - On-site - Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience of dealing with third-party vendors and contracts, along with a good understanding of Microsoft products, along with strong communication skills and be ITIL qualified. To be considered for this role, you will need the following: -
Strong Service Desk knowledge
Dealt with Third-Party Vendors and Contracts
On-site in London with travel to other sites
Experience with Microsoft M365
Experience with Active Directory
IT audit processes and controls.
ITIL Foundation certification
If this could be your next career move, joining a growing challenger bank, please forward your CV in the first instance.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

About the Company

Welcome to Proactive.IT Appointments Ltd. With 30+ years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the preferred partner for many Blue Chip national, global and Government organisations. Our dynamic team has built an unparalleled knowledge of the marketplace. Technology never stands still, so neither do we. We understand the industry trends and technological developments that matter most to our clients in an ever-changing market place, whi... Know more