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Dollarama

Business Analyst

On site

Mont-royal, Canada

Junior

Full Time

20-12-2025

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Skills

AutoCAD SAP Problem-solving Decision-making Customer Service Attention to detail Training power bi Project Management Operations Management

Job Specifications

Job Summary

Working within the Project Management Office in a dynamic environment, the Business Analyst is responsible for understanding supply chain and logistics management needs (procurement, warehousing, distribution center, and transportation) and exploring potential solutions, taking into account best practices and various constraints. They actively participate in the project lifecycle: analysis, presentations, planning, implementation, training, and operational support. They collaborate closely with multidisciplinary teams (IT, Operations, Procurement, Compliance) to deliver projects involving multiple stakeholders.

Key Accountabilities

Gather, analyze, and document business requirements
Map business processes
Analyze data and prepare presentations to support decision-making
Propose and recommend value-added solutions to meet business needs
Collaborate and communicate effectively with stakeholders
Assist in the deployment and execution of tasks to deliver projects within defined timelines
Prepare and deliver user training
Provide post-implementation support
Contribute to other team members’ projects based on requirements and priorities
Perform any other related tasks
Support large-scale project deployments

Job Requirements

Bachelor’s degree in Industrial Engineering or Business Administration (specialization in Operations Management is an asset)
Two (2) years of relevant experience in a similar role or in consulting
Strong proficiency in Excel and PowerPoint
Knowledge of Visio, AutoCAD, SAP, Power Query, Power BI, and WMS systems is an asset
Experience in large-scale supply chain and logistics projects is an asset
Excellent analytical and problem-solving skills
Ability to manage time effectively, prioritize tasks, and meet deadlines
Ability to adapt quickly to change and work under pressure with stakeholders from various levels and departments
Attention to detail and thoroughness in task execution
Customer service orientation and ability to understand internal client challenges
Demonstrated ability to quickly learn IT systems

About the Company

Dollarama was founded by third-generation retailer and Canadian entrepreneur, Larry Rossy. It all started with one store, in Matane, Quebec, in 1992, and quickly grew over the next two decades to become a household name and shopping destination for Canadians from coast to coast. Dollarama today is a recognized Canadian value retailer with well over 1,300 locations, led by Neil Rossy, fourth-generation retailer and member of Dollarama's founding management team. Dollarama aims to provide customers with a consistent shopping... Know more