Job Specifications
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
The Customer Engagement Model (CEM) Team is part of the Transformation Center.
The key objectives and responsibilities will be :
Support Syensqo's Global Business Units (GBUs) as an internal advisory team. This includes:
Growing Syensqo’s topline & market shares by finding new commercial opportunities and selecting the most promising battles;
Accelerating value capture through Customer Segmentation, Channel Management, Key Account management, Pricing and Marketing
Leveraging AI & digital solutions on customer centric approach and on projects co-executed with teams (e.g. AI, IT, Other Functional Excellence)
Work with cross functional teams across the organization to identify pain points, issues & opportunities, develop & implement sound solutions, and measure actions impact & value created - with an iterative approach
Work and supports development of commercial tools, accessing and working with big data from multiple sources, and partnering with the business to identify strategic opportunities and deliver results
Develop and give training together with its multinational coworkers to raise commercial excellence / pricing capabilities and skills across the group.
Harvests and maintains premium understanding of the markets & customers: needs, trends, etc.
We’ll count on you to:
Support to Customer Engagement Models programs & projects run in GBUs:
Perform quantitative analyses (e.g. market & customer dynamics, pricing, …), literature research (e.g. competition, products, …), interviews and synthesize information;
Help formalizing presentations & documents;
Animate workshops and team discussions
Work close with a broad range of internal stakeholders (GBUs, Other Functions, IT/ AI).
Support internal team activities (e.g. knowledge management, recruitment, team & people development…)
You can count on us to get:
High visibility and strategic impact — direct contribution to strategic initiatives & decisions, exposure to senior leadership
Fast-track career growth — Opportunities to grow & evolve into senior roles with or outside of the team
End-to-end ownership — autonomy to shape work, influence business priorities, and see results in real commercial performance.
Learning & development culture — On-the-job training, numerous learning opportunities, mentorship from experienced leaders
What you’ll bring:
Degree in Business or Engineering
Be Biased for Action - Be motivated, proactive, fast learner
Be deeply curious - Ask why behind the data, learn about new tools & techniques
Be a change agent - Comfortable with ambiguity, driving transformation initiatives
Have excellent data analysis (Excel as table stakes, complemented by SQL/ Python/ Scripting/…), data visualization (Excel/ PowerPoint complemented by Tableau/ PowerBI/…) and problem solving skills (problem structuring, synthesis);
Master Storytelling - Turn data into compelling narratives & actionable insights
Navigate Stakeholders - ability to work collaboratively in an international environment, adapting to different counterparty styles & preferences
Manage Projects - Workplan, Identify & manage risks, and deliver on-time, on-quality
What you’ll get:
Competitive salary and benefits package
16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
Training platform for all employees
Free well-being sessions (physical and psychological)
Additional Information:
Location: Belgium, France (Lyonor Paris)
Hybrid working model
About Us
Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the a
About the Company
Syensqo is a leading science company whose ground-breaking technologies revolutionize the way we live. Our purpose is to advance human progress while cultivating a future for our planet that is not only safer and cleaner, but also inherently more sustainable, driven by the principles of circular economy.
Our disruptive, market-leading solutions address fundamental megatrends. We play a key role in the future of clean mobility and bring about breakthroughs in biotechnology, natural ingredients, and circular solutions, contr...
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