Job Specifications
Key Responsibilities
Deployment Engineering
Lead the end-to-end technical implementation of the Photon AI platform in enterprise environments.
Design and build robust integration pipelines, connecting customer data sources, APIs, and systems of record to the platform.
Deploy and scale machine learning models in production, ensuring performance, reliability, and monitoring.
Automate deployments using CI/CD pipelines, infrastructure-as-code, and container orchestration (Docker, Kubernetes).
AI Platform Integration & Optimization
Implement custom extensions, SDKs, and APIs to adapt the platform to customer-specific use cases.
Build tools, scripts, and microservices to handle data preprocessing, feature engineering, and real-time inference.
Optimize model serving, caching, and resource allocation for low-latency, high-throughput environments.
Knowledge in Lang Chain , Lang watch and other Lang technologies
Reliability, Security & Compliance
Architect solutions that meet enterprise-grade standards for resilience, observability, and scalability.
Ensure deployments adhere to security best practices (encryption, identity management, network security).
Navigate compliance requirements such as SOC2, HIPAA, GDPR, and customer-specific regulatory constraints.
Engineering Leadership & Technical Escalation
Serve as the senior technical lead on customer deployments, resolving complex engineering challenges.
Partner closely with customer engineering teams to embed the platform into production workflows.
Provide critical field feedback to product and core engineering teams on performance, scaling, and enterprise integration needs.
Enablement & Knowledge Sharing
Create reusable deployment templates, automation scripts, and playbooks to accelerate future projects.
Mentor other Forward Deploy Engineers on advanced deployment patterns, DevOps practices, and ML systems engineering.
Qualifications
Engineering Expertise
10+ years in software engineering, infrastructure engineering, or Agentic AI.
Strong proficiency in Python, TypeScript/JavaScript, or other backend languages.
Deep understanding of Agent development and agent orchestration techniques
Hands on experience in Lang chain, Lang watch, MCP, Vertex AI, Open AI
Experience deploying systems on cloud platforms (AWS, GCP, Azure) using Kubernetes and serverless frameworks.
Deep understanding of API design, distributed systems, and data engineering workflows.
DevOps & Infrastructure
Strong background in CI/CD pipelines, infrastructure as code (Terraform, Helm, Ansible).
Skilled in setting up monitoring, observability, and alerting (Prometheus, Grafana, ELK, Datadog).
Familiarity with performance profiling, scaling strategies, and SRE principles.
Security & Compliance Awareness
Knowledge of enterprise SaaS security models (SSO, RBAC, encryption, API security).
Experience working in environments subject to compliance frameworks (SOC2, HIPAA, GDPR).
Soft Skills
Excellent debugging and problem-solving in high-pressure deployment environments.
Strong communication with technical stakeholders (engineering teams, architects, CTOs).
Comfort working in fast-moving, ambiguous situations with minimal guidance.
About the Company
Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace DigitalHyper-expansion® to ‘make tomorrow happen today’. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touchpoints a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across doze...
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