Skills

Communication Jira Microsoft 365 Monitoring Stakeholder Management Project Management Analytics

Job Specifications

**Hybrid | Englewood, CO**

As a Client Success Manager on the Operational Analytics & Innovations, (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $30 - $38 / hr. w2

Responsibilities:

Lead discussion & calibration sessions to align on product request and expected output
Plan and execute on stakeholder product request by ensuring constant alignment of the objective
Assist, train and lead product rollout plan
Build important business relationships with clients.
Understand customer needs and participate in brainstorming solutions
Promote the products created to support meeting company goals
Initiate, foster and cultivate business relationships

Requirements:

Experience: 3–5 years in client services or a related role.
Ability to ramp up within 90 days and quickly adapt to organizational processes.
Strong communication skills (spoken and written) with the ability to present complex information clearly and confidently.
Proven experience creating success metrics and managing processes end-to-end.
Proficiency in:
JIRA for product intake
Microsoft 365 for documentation and collaboration
Background in project management and stakeholder management (technical expertise not required).

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

JOB ID: JN -122025-104824

About the Company

Eliassen Group is a leading strategic consulting firm delivering business, clinical, and technology services that help clients innovate and achieve meaningful outcomes. With over 30 years of experience and an industry-leading Net Promoter Score, we are committed to positively impacting our employees, clients, consultants, and the communities we serve. Our services are delivered through three core pillars: Technology Solutions: Expert-led practices providing top technology talent and professional services across AI & data ... Know more