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Franklin Fitch
IT Support Engineer

IT Support Engineer

On site

Atlanta, United states

Freelance

05-01-2026

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Skills

Microsoft 365 Networking Training Windows Autonomy Organization

Job Specifications

IT Support Engineer

Onsite - Atlanta, GA

6-Month Contract (+ Extensions)

Opportunity to join a global organization where technology drives every operation. In this hands-on role, you’ll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery.

What you’ll do:

Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices
Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment
Deploy, configure, and maintain desktops, laptops, printers, and other endpoints
Assist with Microsoft 365, Intune, and modern endpoint management tools
Deliver guidance and training to users on IT systems, processes, and best practices
Help implement new systems, upgrades, and technology rollouts
Contribute to process improvements and take ownership of small to mid-scale IT projects

What we’re looking for:

Proven experience in 1st/2nd line IT support
Comfortable with modern Windows and cloud-based environments
Familiarity with endpoint management, mobile device management, and hybrid systems
Good troubleshooting skills across hardware, software, and networking
Ability to work independently while collaborating with a global team
A proactive mindset with a willingness to suggest and implement improvements

This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.

About the Company

Franklin Fitch ist ein Personaldienstleister, der seinen Kunden ein umfassendes Dienstleistungsangebot zur Personalbeschaffung bietet. Mit dem Fokus auf zwei Kerntechnologiebereiche garantiert das Spezialistenteam von Franklin Fitch professionelles Recruitment in den folgenden Märkten: - Netzwerkinfrastruktur - Server- und Cloudinfrastruktur - Informationssicherheit - Big Data und Datenbank Wir vertreten Kandidaten sowohl für Festanstellungen als auch Vertragsarbeit, von Junior- bis Seniorlevel und von der Adm... Know more