Job Specifications
Who We Are
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.
Top tier companies like OpenAI, McDonald’s, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 70% of Forbes AI 50 use Pave to benchmark compensation.
The future of pay is real-time & predictive, and we’re making it happen right now. We’ve raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.
The Revenue Org
The Revenue pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client achieves transformative results with compensation intelligence.
Our go-to-market engine operates at the intersection of strategy and execution, moving prospects from initial discovery to scaled implementation across enterprise organizations. The sales team partners closely with compensation leaders to identify strategic opportunities, while customer success ensures clients maximize ROI through our complete platform suite - from benchmarking and band creation to merit cycles and total rewards communication.
The rev ops team optimizes our entire client lifecycle using data-driven insights, while marketing translates complex compensation challenges into clear value propositions. Our partnerships team expands Pave's ecosystem reach through strategic HRIS and financial system integrations.
Over the next year, our focus centers on accelerating growth in the enterprise segments while deepening client relationships through expanded use cases. We're seeking revenue professionals who are passionate about solving complex compensation challenges and driving measurable business impact for the world's most innovative companies.
What You'll Do
Help complete ticket requests from our Marketing, Sales, and Post-Sales teams for data corrections, reports, dashboards, or profile and permission changes
Gather requirements and brainstorm possible solutions for stakeholder system requests
Complete enhancement requests from stakeholder teams for configuration like Flow builder, record types, page layouts and custom settings
Daily Operations & Ticket Management
Resolve 30 support tickets weekly while maintaining 95% SLA compliance (P1 tickets within 4 hours, P2 within 24 hours, P3 within 72 hours)
Serve as first responder for all P1 critical tickets, escalating to senior team members within 30 minutes when needed
Perform daily user account maintenance including provisioning, deactivation, profile updates, and permission set assignments
Salesforce Configuration & Development
Build and maintain 5-10 new automation workflows monthly using Flow Builder
Create and modify custom fields, validation rules, page layouts, record types, and custom settings based on stakeholder requirements
Design and deploy 3-5 custom reports and dashboards weekly to support sales metrics and KPIs
Configure and test integrations between Salesforce and other business systems
Documentation & Process Improvement
Document all configuration changes in a centralized knowledge base, targeting 50+ documented solutions within first 6 months
Create step-by-step user guides and training materials for new Salesforce features and processes
Conduct monthly data quality audits and implement validation rules to maintain 95%+ data accuracy
Stakeholder Collaboration
Participate in weekly requirements gathering sessions with Marketing, Sales, and Post-Sales teams
Provide end-user training on new features and best practices
Support User Acceptance Testing (UAT) for all system changes before production deployment.
What You'll Bring
Required Qualifications
Salesforce product knowledge with 1-2 years of hands-on experience
Experience implementing Salesforce configuration changes like Flow builder, custom fields, page layouts, sharing settings, reports and dashboards.
Experience taking in, prioritizing and executing on Salesforce requests from revenue teams
Preferred Qualifications
Salesforce Administrator Certification or actively pursuing
Experience with CPQ tools
Basic knowledge of web technologies (HTML, CSS, JavaScript) and APIs
Familiarity with Agile methodologies and project management tools (Jira, Asana)
Experience with change management and deployment tools (Change Sets, Salesforce CLI)
Compensation, It's What We Do.
Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vi
About the Company
Pave is a market-leading compensation management platform for the modern enterprise.
Our powerful suite of real-time compensation data and AI-infused workflows empower teams to take control of their company's investment in people, make pay decisions with confidence, and earn trust from leaders and employees alike.
Companies running their compensation programs on Pave include Atlassian, Block, Coinbase, CSL Behring, Databricks, Dropbox, Electronic Arts, Instacart, McDonald's, Okta, OpenAI, Ramp, Rivian, Snowflake, SoFi, St...
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