Job Specifications
Job Title: Cyber Security Specialist
Location: New York, NY
Type: Full time
Job Summary
Our client is seeking an experienced Security & Customer Trust Lead to help strengthen customer confidence, accelerate go-to-market efforts, and position security as a strategic business enabler. This role sits at the intersection of cybersecurity, customer engagement, and sales enablement.
What You’ll Be Responsible For
Customer Trust & Transparency
Expand and scale customer-facing trust initiatives, including self-service access to security, privacy, and compliance materials
Ensure customers can easily understand and evaluate the organization’s security posture
Customer & Stakeholder Engagement
Serve as a trusted security advisor to customer security teams and IT leadership
Support sales and account teams as the internal security expert during customer discussions, presentations, and evaluations
External Representation & Thought Leadership
Act as a visible voice for the organization in industry conversations around security and technology
Help define best practices and reinforce the company’s position as a security-forward leader
Go-to-Market Enablement
Translate technical security capabilities into clear business value
Align security messaging with sales and marketing strategies to support product adoption and revenue growth
Cross-Functional Collaboration
Partner closely with engineering, legal, risk, cyber, and compliance teams to ensure security responses are accurate, current, and aligned with regulatory requirements
RFI / RFP & Due Diligence Support
Lead and contribute to responses for customer security questionnaires, RFIs, and RFPs
Support third-party risk and due diligence processes by clearly articulating security controls, policies, and procedures
Security Knowledge Management
Maintain and continuously improve security documentation, including policies, certifications, and compliance artifacts (e.g., SOC 2, ISO 27001)
Identify patterns in customer security inquiries to proactively enhance documentation and communication
Strategic Input & Enablement
Provide insights into evolving cybersecurity trends and customer expectations to inform product direction
Develop and standardize security-focused sales playbooks, including messaging, objection handling, and customer examples
Why This Role Stands Out
High Impact: Play a central role in shaping the company’s customer trust strategy and directly supporting business growth
Collaborative Environment: Work across engineering, legal, compliance, and commercial teams in a fast-moving setting
Industry Influence: Represent the organization externally and contribute to broader security best practices
Customer-First Mission: Help customers confidently adopt innovative solutions by demonstrating strong security foundations
Required Qualifications
7+ years of progressive experience in cybersecurity or information security, with broad, cross-domain expertise
4+ years in customer-facing or advisory roles supporting senior security and IT stakeholders
Strong technical foundation in cybersecurity, privacy, and compliance frameworks
Solid understanding of core security concepts such as identity and access management, encryption, network security, and incident response
Exceptional communication skills with the ability to explain complex topics to both technical and non-technical audiences
Highly organized, detail-oriented, and able to manage multiple priorities effectively
Proven ability to influence and collaborate across teams
Preferred Experience
Experience designing or scaling customer trust or security assurance programs
3+ years working with third-party risk management initiatives
Strong business acumen and the ability to connect security capabilities to business outcomes
Relevant professional certifications (e.g., CISSP, CISM, CIPP/E, Security+)
Familiarity with cloud platforms and technologies such as AWS, Azure, or GCP
Experience with modern data and cloud platforms (e.g., Snowflake, Databricks)
About the Company
At SoTechTalent, we specialise in connecting forward-thinking tech companies with world-class talent. With deep expertise in SaaS, AI, Cybersecurity, Data and Fintech, we provide bespoke hiring and recruitment solutions tailored to help your business thrive. Whether you're scaling a startup or building a powerhouse team, we're here to make finding exceptional talent effortless and impactiful.
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