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Gateway Group Personnel
Customer Service Specialist

Customer Service Specialist

On site

West memphis, United states

$ 50,000 /year

Junior

Freelance

29-12-2025

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Skills

Salesforce SAP Sales Customer Service Marketing

Job Specifications

The Customer Service Specialist will be responsible for managing customer accounts in a designated US territory. This job is Temp to Hire. Responsibilities include processing customer orders, RFQ fulfilment, team coverage, invoicing , performing the order review process and providing instructions to the Supply Chain department to ensure the correct goods are specified and delivered on time.

Qualifications:

4-year college degree in Marketing, Engineering, or Communications preferred
Experience in SAP and/or Salesforce preferred
Experience managing customer accounts, sales order processing, inventory management, shipping and invoicing

Responsibilities:

Customer Service: main point of contact for clients throughout the project lifecycle, including working with Purchase Orders
Change Order Management: review customer technical specifications, drawings, and applications to determine the appropriate product to be quoted (electrical/technical)
Order Processing: collaborate with internal teams (sales, production, logistics) to fulfill orders based on client specifications and deadlines.

About the Company

Gateway Group Personnel is an executive search and temporary staffing firm, specializing in the recruitment and placement of contract and permanent employees. Since 1984, we have placed thousands of professionals in jobs with our corporate clients both nationally and internationally. We are dedicated to the talent needs of our clients, as well as the objective goals and interests of the candidates/applicants that we represent. We are very successful in assisting our candidates and applicants realizing their professional goal... Know more