Job Specifications
Job Opportunity: Sr. Software Engineer with ServiceNow
Location: Rocklin, CA Hybrid
Duration: Contract
Key Responsibility
perational support
Prioritize stories and projects
CMDB and ITOM of discovery and service mapping
Automation – workflow editor and designer
Primarily Service Now but also handle Slack and MIR3
Currently running AI help through SNOW – but there is more data that they want to start exploring
ITMS modules, change management,
Integration? – future yes, with JIRA, more of a roadmap item
Maintaining for now – Use Morpheus for build automation and integration
Responsible for turning product requirements into designs
Developing implementation plans
Developing integrations and automated initiatives for both On-cloud and On-premise platforms.
Responsible for the development of the service management framework, workflows, event management workflows, and business application workflows as well as integrations and tools capabilities.
You will be at the forefront of IT Operations transformation, delivering cost savings, productivity gains, and user experience improvements. We are looking for a talented, driven, energetic individual to help accelerate our efforts, deepen team skills and be an integral part of our solutions-centric culture.
Must haves
2+ years working in the ITSM or IT services/consulting industry preferred
2+ years coding Service Now features or similar platforms preferred
Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
Experience with Web Services, API’s, Database-level integrations/ETL
Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment
Experience in driving design and strategy around tools
Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
Must be fluent in English, both written and spoken
Degree or equivalent, preferably in Information Technology and proven experience in technical development roles
ServiceNow Development
Familiar with CMDB
Strong in IMDB
ITOM nice to have
Not just off the shelf knowledge, need manipulation, thought leadership, etc. actual applied knowledge, need to modify configurations, set table structures within SNOW
About the Company
The Holistic Partners is the premier technical staffing firm head quartered in the MA. With 10+ years of experience in the technical staffing industry our team exclusively targets Applications, Data Science, Advanced Analytics, Technology Infrastructure, IT Security, and Engineering skillsets to support client needs across their enterprise. We provide technical staffing via Contract, Contract-to-Hire, Direct Placement, and/or Employer of Record Services to companies of all sizes.
As a technology agnostic provider we can he...
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