Job Specifications
Any Core HQs: Birmingham / Leeds / Liverpool / London (Canary Wharf)
Overview
Job summary
We’re recruiting for a Senior Specialist Engineer here at UKHSA, to be part of our warm and collaborative Communication and End User Services (CEUS) team.
Within UKHSA, Senior Specialist Engineers are broadly equivalent to industry-standard 3rd line engineering roles. They are responsible for ensuring technical excellence in their field of specialism and ensuring that all systems are optimally configured to provide a high-quality service to UKHSA users. They are responsible for ensuring that all resources are used efficiently and that the service delivered is reliable, cost effective and fit for purpose.
This role will specialise in Microsoft Power Platform: Power Apps, Power Automate and Power BI; across the organisation along with other related Microsoft technologies as highlighted below. This is a platform support role, rather than a software development role.
You will work with the Team Manager to ensure that there is a clear strategy for the delivery of their specialist systems, supported by an appropriate plan for delivery and that this plan is adequately resourced and rigorously delivered.
You will take on responsibility for your specialist system and must ensure a consistent level of availability and performance. For Software as a Service solution such as the Power Platform, this translates to ensuring evergreen platform changes and their impacts are well understood.
Working for your organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Job Description
Main duties of the job & Detailed job description and main responsibilities
You will act as a point of expertise for your specialist area and will provide advice, guidance and training as required, especially where this improves or enhances the service provided to end users.
You will also respond to incidents and outages and take necessary steps to secure the service and minimise disruption to the UKHSA business areas.
Lead and support the design and architecture of Microsoft Power Platform services (Power Apps, Power Automate, Power BI, Virtual Agents, CoE, APIs, Connectors, DLP, Environments, Dataverse)
Stay updated on standards, practices, the product roadmap and wider technical developments, sharing appropriate insights with the team.
Implement best practices and ensure adherence to specified security and governance frameworks
Integrate Power Platform solutions with existing systems, data sources, and third-party services, developing connectors and APIs for seamless communication
Oversee deployment and configuration of Power Platform environments, implementing automation solutions to an appropriate level whilst maintaining a user-centric approach
Optimise environments for performance, scalability, security and reliability through tuning, capacity planning, and resource optimization
Supervise specialist engineers and collaborate with wider Technology colleagues.
Ensure product licenses are appropriately provisioned and utilized
Maintain security and integrity of systems, own the disaster recovery controls and process
Provide technical and administrative support, including documentation and procedures
Collaborate and knowledge share with team members to ensure support levels are adhered to
Conduct work as directed, maintaining professional skills and providing estimates for tasks
Use initiative to achieve defined goals and adherence to defined SLAs, OLA’s and KPI’s
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Professional development
You should pursue continuous professional development in line with relevant standards and service requirements. We offer interesting work, the latest technologies, expert support, and excellent training. Plus, enjoy flexible working, an inclusive culture, and a workplace where your opinion matters.
Other
The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
Main duties of the job & Detailed job description and main responsibilities
You will act as a point of expertise for your specialist area and will provide advi
About the Company
The UK Health Security Agency (UKHSA) is an executive agency of the Department of Health and Social Care.
The UK Health Security Agency (UKHSA) is responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage.
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