Job Specifications
Job Summary
We are seeking a skilled Site Reliability Engineer (SRE) to enhance the reliability, scalability, and performance of our systems and applications. The ideal candidate will have strong experience in automation, cloud platforms, observability, incident management, and DevOps practices. This role involves working closely with cross‑functional teams to ensure high availability, continuous improvement, and efficient service delivery.
Key Responsibilities
Design, build, and maintain automation for infrastructure provisioning and configuration management.
Implement and manage monitoring, observability, and alerting systems to ensure service reliability.
Collaborate with development and operations teams to enhance CI/CD pipelines and deployment automation.
Lead incident response, root‑cause analysis, and continuous improvement initiatives.
Manage cloud infrastructure, container orchestration platforms, and distributed systems at scale.
Ensure security, compliance, and governance across systems and processes.
Optimize application performance and conduct capacity planning and load testing.
Maintain documentation, runbooks, SLOs/SLAs, and operational processes.
Required Skills & Experience
1. Automation & Configuration Management
Ansible: Writing playbooks, roles, and modules.
Python: Scripting for automation, monitoring, API integration.
PowerShell: Automation for Windows, AD, and cloud resources.
2. Monitoring & Observability
Dynatrace: Synthetic & real user monitoring, alerting, performance analysis.
Moogsoft: Event correlation, alert management, incident orchestration.
Elasticsearch Stack: Log aggregation & querying; familiarity with Kibana/Logstash.
3. Incident & Service Management
ServiceNow: Ticket lifecycle, CMDB, workflow automation.
4. Infrastructure & Platforms
Cloud: AWS, Azure, or GCP (compute, storage, serverless, networking).
Containers: Kubernetes/OpenShift, Docker, Helm.
5. Database & Storage
SQL Server: Query tuning, replication, HA/DR setups.
Distributed DBs: Cassandra, Redis, NoSQL systems.
Backup & disaster recovery planning.
6. Security & Compliance
IAM, encryption, secrets management (e.g., HashiCorp Vault).
Vulnerability scanning and compliance frameworks (e.g., SOC 2).
7. CI/CD & DevOps
CI/CD tools: Jenkins, GitHub Actions, UrbanCode Deploy (UCD).
Git workflows and branching strategies.
Artifact management: Artifactory, Nexus.
8. Performance Engineering
Load testing using JMeter.
Capacity planning & performance optimization.
Defining and measuring SLIs, SLOs, SLAs.
About the Company
TechDoQuest is a modern IT consulting and delivery partner helping businesses scale faster with smarter technology and global execution. With operations across Canada, the U.S., and India, we specialize in: IT Consulting & Advisory Custom Software Development Cloud & DevOps Services Building and Managing Global Capability Centers (GCCs) At TechDoQuest, we combine strategic insight with hands-on execution -- delivering lean, cost-conscious, and scalable solutions that drive measurable business outcomes. Whether you're a start...
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