Skills

Time Management Data Analysis SQL Risk Management Stakeholder Management Decision-making Research Databases Analytical Skills

Job Specifications

Fraud & Financial Crime Investigator

Location: London (Hybrid)

My client is on a mission to build one of the most proactive and customer-focused financial services providers in the market. By combining clarity, intelligence and technology, they aim to empower individuals to make smarter financial decisions.

My client is seeking a Fraud & Financial Crime Investigator to strengthen their fraud function and support the mitigation of fraud and financial crime risk across the customer lifecycle. This role plays a key part in protecting both the business and its customers.

The Role

The successful candidate will manage fraud and financial crime queries from application stage through to in-life accounts, conducting investigations and supporting broader fraud risk management activities.

Key responsibilities include:

Reviewing and progressing fraud referrals from new applications and existing customer accounts in line with internal standards
Conducting fair, objective and timely investigations into suspected fraud and financial crime
Using industry-standard fraud prevention and detection tools to support investigation and decision-making
Managing customer disputes related to account activity through to appropriate resolution
Acting decisively to minimise financial loss and maximise recovery where possible
Producing accurate and comprehensive fraud reports for relevant external bodies, including industry databases and law enforcement where required
Staying up to date with emerging fraud trends and typologies, applying these insights to day-to-day investigations
Supporting the development and enhancement of fraud policies and procedures, recommending improvements where appropriate

This role will evolve over time in line with business needs.

About You

My client is looking for an experienced fraud professional with strong investigative instincts and a pragmatic, customer-focused approach.

Key requirements:

4+ years’ experience in a fraud or financial crime role
Strong analytical skills with the ability to identify key information that may not be immediately obvious
Experience using a range of investigative tools and research methods to reach sound judgements
Solid understanding of fraud and financial crime risks, typologies and controls
Experience working within a regulated environment
Strong stakeholder management skills, with the ability to work empathetically with customers
Highly organised with effective time management and the ability to work independently when required
A collaborative, team-oriented mindset

Desirable (but not essential):

Experience handling chargebacks, disputes or refunds
Exposure to SQL or large-scale data analysis

About the Company

We are a boutique, niche recruitment consultancy specialising within the Commercial Finance and Commercial Banking sectors. Our core areas include Invoice Finance, ABL, Asset Finance, Property Finance and Business Loans. We bring industry and proven recruitment success together, offering a service that combines both financial understanding of your products, the market and a tried and tested recruitment method. We work with a range of businesses from Global Banks to Independent Brokers so we know how to match people base... Know more