Service Designer

Skills

Job Specifications

Job Title: Service Designer

Duration: 3-Month Rolling Contract
Location: Remote
IR35 Status: Inside IR35
About the Role:
We are looking for an experienced Service Designer to join a project focused on fraud-related services within the public sector. You will play a key role in designing and improving end-to-end services that meet user needs and align with government standards.
Key Responsibilities:
Design and deliver user-centred services that address fraud prevention and detection.
Collaborate with multidisciplinary teams including product managers, developers, and policy experts.
Conduct research and analysis to understand user needs and pain points.
Create service blueprints, journey maps, and prototypes to communicate design solutions.
Ensure services are accessible, inclusive, and meet government service standards.
Essential Skills & Experience:
Proven experience as a Service Designer on Central Government projects.
Strong understanding of user-centred design principles and agile methodologies.
Ability to work collaboratively in a remote environment.
Excellent communication and stakeholder engagement skills.

About the Company

At TXP, we modernise businesses, at pace and at scale. We solve complex challenges through a connected approach that brings together technology and people. By combining consulting expertise, development services, and resourcing, we help our clients unlock their full potential and build a stronger, more resilient future. Our network of over 650 exceptionally talented professionals excels at uncovering the barriers holding businesses back, and delivering solutions across cloud, cyber security, data & AI, legacy modernisation, ... Know more

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