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Tenth Revolution Group
ServiceNow Implementation Specialists

ServiceNow Implementation Specialists

Remote

London, United kingdom

£ 93,000 /year

Full Time

14-01-2026

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Skills

JavaScript HTML CSS ServiceNow Problem-solving Sales Customer Service Marketing

Job Specifications

ServiceNow Platform Implementation Solution Specialist

Location: UK | Remote with some ad-hoc client site visits

Salary: from £63 – 93k | Different levels available

Overview

A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows.

Key Responsibilities

Design and develop ServiceNow workflow solutions across:
Customer Experience: CSM, Field Service Management, Customer Service Portal
Technology Experience: ITSM, ITOM, ITAM
Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery
Build modern user experiences using Next Experience UI, UI Builder, and Service Portal.
Configure role-based dashboards and customised workflows aligned to client requirements.
Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub.
Support data migration and ensure data consistency across ServiceNow modules and external systems.

Required Experience

Hands-on ServiceNow implementation experience across CX, TX, and EX workflows.
Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints.
Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub.
Experience delivering end-to-end integrations and workflow automation.
Strong problem-solving skills with the ability to translate technical solutions into business outcomes.

Security Clearance: Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required.

About the Company

As the global leaders in solving the technology skills gap, we find, train, and deploy experienced professionals, reskill your existing staff and deliver world-class consulting services, all through our unique range of talent solutions. What we do Find talent Permanent and contract recruitment for one role or an entire team Train talent Upskill existing employees via our training programs Deploy talent Access experienced professionals through our hire-train-deploy model Consulting services A new team or project support provi... Know more