Job Specifications
Team: Global Impact
Salary: £93,600 - £114,400 (depending on experience)
Location: United Kingdom(Hybrid - with regular in-person client meetings)
Job Type: Permanent
Working pattern: Full time
We're open to exploring other working patterns on a case-by-case basis, where possible and in line with business needs.
Closing date: 02/ 03/ 2026 (9:00am) - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised.
Start date: 18/05/2026. We're ideally looking for the successful candidate to start on or around this date to support ongoing business needs.
Who We Are
We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents.
We're values-driven and we articulate them in our positions on the Public Digital website.
Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them.
About The Role
You'll play a key role in delivering and scaling our portfolio of Global Impact work with global governments and institutions, such as multilateral development banks, major philanthropic foundations and UN agencies.
You'll join small, multidisciplinary teams helping our clients with a wide range of challenges and needs. This could involve advising a global funder on its digital impact investments, helping a government or city assess its digital maturity, improving public-facing digital services, or researching complex and emerging topics such as digital public infrastructure, AI for public impact, or digital sovereignty.
This is a role where you'll be learning all the time by working closely with people who bring different perspectives, backgrounds, and skills. It's also a chance to make a bigger impact, by helping others build the confidence and capability to keep making change after we've stepped away.
We're looking for people who work in digital, in the broadest sense. You might be a specialist, like a service designer, product manager, or software developer. Or you might be more of a generalist, like a policy professional, strategist, or digital team lead. What matters most is that you care about making change happen and delivering better outcomes.
How You'll Make An Impact
Lead day-to-day delivery on client projects, taking responsibility for the team's work and direction
Build strong, trusted relationships with clients and their teams, working as an advisor and coach
Help shape transformation plans and support clients to deliver real, measurable outcomes
Make sure delivery stays on track and to a high standard, with a focus on what matters to users
Use your experience to improve how organisations work and the services they deliver
Help set up new projects well, and look after team health, delivery quality, and financial performance
Support business development by spotting opportunities to grow our work and build new relationships
Contribute to the life and direction of Public Digital as a values-led organisation
Create a positive, inclusive environment in your project teams and across the wider business
Requirements
What we're looking for
PD looks for a range of strengths in areas and awareness and knowledge in others. You do not need to meet all of the following to apply but we'd love to see solid experience in 6-7 of these.
Experience leading and empowering multidisciplinary teams to deliver high-quality work from start to finish
A pragmatic, proactive approach to managing complex client engagements, with strong organisation and delivery skills
Experience working on digital, service delivery or transformation initiatives, whether in government, health, international development, the private sector, or another complex environment
A solid understanding of agile, user-centred approaches and how digital transformation works in practice, especially in the UK context
Strong stakeholder management skills, comfortable working in complex environments and making progress in ambiguity
Excellent communication skills, with the ability to explain complex or technical concepts clearly in writing and in person An understanding of how to support healthy, collaborative team dynamics and ways of working
A track record of contributing to digital communities or sharing knowledge through talks, blogs, or similar channels
Quantitative or business analysis skills to help our clients, and us, understand the impact of digital transformation
Awareness and understanding of form