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Q1 Technologies, Inc.
Software Engineer (ServiceNow Development)

Software Engineer (ServiceNow Development)

Hybrid

Toronto, Canada

Freelance

23-02-2026

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Skills

Communication Jira SQL ServiceNow Test Performance Testing Gap Analysis Agile

Job Specifications

ServiceNow Developer

Toronto, ON

Long Term Contract(6 Months to start with)

Hybrid: 3 days REQUIRED in office

Role Descriptions:

Expertise testing ServiceNow modules( ITSM| APM) testing experience Data Migration testing

Experienced to different development methodologies like Waterfall Mode| and Agile development.

Expertise in preparing Test Plans| developing| reviewing| and executing Test Cases based on Functional Requirements| Business Requirements and Use Cases Documents.

Adept in identifying Test Scenarios and Writing Test Cases by applying Test Case Design Techniques

Extensively worked on various Testing types such as Integration| System| Functional| Regression| Sanity| Smoke| User-interface (GUI)| Data base and User Acceptance Testing (UAT)| Performance Testing

Proven ability to work efficiently in both independent and team environments.

Experience in requirement review meetings| analyzing requirements| User Stories (Agile)| Developing test plan and test cases| Requirement Traceability Matrix| Defect management| Reporting and tracking.

Good analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.

Technical Skills

ITSM/ITOM Modules (Incident/Problem/Change & release/ Request Management| Portal)

Methodologies: Agile / Waterfall (Scrum)| ITIL processes| SDLC| STLC

Languages: Java| HTML| CSS| XML| JavaScript| SQL

Testing Tools: Selenium| HP Quality Center/ALM/Test Director

Defect Tracking Tools: JIRA

Key responsibilities** Creation of Test Artificats - Test Plan* Work with ServiceNow BA/BSA to understand the project testing requirements and develop test scenarios and test cases* Review design documents and perform GAP analysis* Create test data as per the planned test cases* Manage and track test executions| defects using Test Data Management tool* Participate in Defect triage calls to review and prioritize defects and work as needed with SMEs - BSA| DEV to reproduce or retest defects* Provide input for Test Closure reports

About the Company

Q1 is a professional organization that delivers quality products and services. Q1 specializes in Software Development, Business Consulting and Technology Integration. We provide end-to-end integrated solutions that include professional services, functional and technical support and ongoing maintenance using our on-site, off-site and off-shore resources. We offer a comprehensive range of managed services for enterprise business and technology solutions with a team of highly experienced professionals. Q1 is also a Value Added... Know more