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TELUS

AI Product Manager

On site

Burnaby, Canada

Full Time

04-03-2026

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Skills

Communication Change Management Product Management Problem-solving Decision-making Facilitation Organization Azure AWS GCP

Job Specifications

Join Our Team And What We'll Accomplish Together

Join our team to transform TELUS Health with the power of AI

The Chief AI Office (CAIO) team empowers TELUS to become a world-class AI-driven organization. Our AI Accelerator team drives this transformation by partnering with business units to unlock exponential value through data and insights.

As an AI Product Manager, you will bridge the gap between cutting-edge AI capabilities and tangible business impact within the TELUS Health portfolio. You will act as a consultant and change agent, championing AI adoption and ensuring its effective application to revolutionize decision-making.

What You Will Do

Partner with TELUS Health stakeholders to identify and prioritize high-impact opportunities to leverage AI within their business processes and operations
Lead workshops and discovery sessions to understand current challenges and translate business needs into well-defined AI solution requirements
Collaborate with data scientists and engineers, acting as the voice of the business to shape the development and delivery of AI solutions
Develop and execute change management strategies to ensure successful adoption of AI solutions
Define key performance indicators (KPIs) and track the impact of AI solutions on business outcomes
Continuously assess the evolving AI landscape and identify new opportunities to drive innovation

What You Bring

Proven track record of delivering data-driven solutions and driving business impact
Strong analytical, problem-solving, and consulting skills, with the ability to understand business needs and translate them into technical requirements
Excellent communication, influencing, and facilitation skills to build rapport, manage stakeholders, and explain complex concepts clearly
Demonstrated ability to collaborate effectively with technical teams
Familiarity with AI/ML concepts and their application in business settings
Cloud computing platform experience (GCP, AWS, Azure) a plus
Passion for innovation, a results-oriented mindset, and a change agent mentality

Great-to-haves

Management Consulting experience driving business transformation
Product Management experience, especially with data-driven products
Healthcare experience or background
Active participation in AI communities of practice or professional networks
Hands on using latest AI tools and building prototypes

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.) as part of this position's main responsibilities given its national scope.

About the Company

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world. A company that helps you be your best self at home and at work: Find a place where you truly belong, your opinions are valued and you can be your best self. A career that ignites your... Know more